Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,588 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,588 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

Write Your review

Tell us how Made by Cooper made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Made by Cooper 5 star review on 1st June 2025

998

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered 3 pin designs so far and all look great! I had a problem with my first order, some of my pins had some scratching on the front but they were replaced once I informed the design team! My only complaints are- the backstamp on my most recent pins was set a little crooked, and I requested specific post back colors which I did not receive BUT all-in-all I am very satisfied. The quality of the pins is excellent.”

Helpful Report

Posted 8 years ago

“The quality of the product, exactly what I ordered, fast responses via email, accommodating to changes in orders, straightforward process for me and recieved the shipment in good condition”

Helpful Report

Posted 8 years ago

“I ordered 2 sets of 100 soft enamel pins from Made by Cooper. They arrived within the timeline specified during the ordering process and all looked to be well-made. Made by Cooper helped alter the design to a larger size to make the text more legible and also was receptive to my changes of the digital proof when I needed a better color match. I was happy with the process, price, and product. My only disappointment was I had seen on their twitter and Instagram accounts that they were sharing the pins they designed and they did not share my designs. I was hoping they might share a photo of one or both of my pins as I am just starting out and that kind of bump from Made by Cooper would have really been helpful. I noticed they did it with other US manufactured pins and some of them with their first pin. Sad they didn't do the same with mine.”

Helpful Report

Posted 8 years ago

Made by Cooper 4 star review on 28th November 2016

Helpful Report

Posted 8 years ago

“Love the pins! They are perfect in every way. Was very happy that they could meet my tight deadline.”

Helpful Report

Posted 8 years ago

“I've purchased a lot of pins from other artists that were made by MBC and I love them, I thought they were really well made and liked how they looked. When I get placed my order, I paid a little above what I normally do at my go-to manufacturer, in hopes I'd receive these awesome pins I loved. When I got my set of pins, all of them were really dirty. I had to sit in the sink and literally scrub every last one of them, and even then I discovered the enamel itself was dirty. Unfortunately due to this, I cannot sell my pins at full price. Which is a bummer because this order is almost a total loss. I do not think I will be purchasing from MBC again.”

Helpful Report

Posted 8 years ago

Hi Katie, Thanks for the review, do please contact us as we rectify problems when they occur, if you let us know then we can sort this out for you.

Posted 8 years ago

“Great pins, very good quality and finish”

Helpful Report

Posted 8 years ago

“The service was great, communication was 10/10 and the pins and backing cards came out exactly how I wanted them to, perfect! I did have a slight issue as I was sent the wrong pins but it was all resolved fast.”

Helpful Report

Posted 8 years ago

“They provided me with pins”

Helpful Report

Posted 8 years ago

“Easy to order, good communication throughout, excellent pin quality.”

Helpful Report

Posted 8 years ago

“Delivered items were exactly what was required”

Helpful Report

Posted 8 years ago

“on time and good product thanks,”

Helpful Report

Posted 9 years ago

“Nice badges, came sooner than expected. Will order from Made by Cooper again”

Helpful Report

Posted 9 years ago

“Wasn't in a rush for badges as planned far ahead. When they arrived they were exactly as expected and very well produced. Order process was very easy along with online payment. Although no urgency with approving production discovered i had held up production by not approving lmage and this was not followed up by MbyC. Thought making payment would be my approval but not so.”

Helpful Report

Posted 9 years ago

Thanks for the review, yes we can't accept payment as approval of a visual design, we require the design to be approved independently due to its visual nature.

Posted 9 years ago

“We were very impressed with the badges, high quality, and just what we were looking for”

Helpful Report

Posted 9 years ago

Thanks let us know what can be improved for 5 stars next time :)

Posted 9 years ago

“great company to deal with, prompt responses to emails & queries, a little bit slower production & delivery than last year when we used them. Also a little disappointed that they had changed the pin back on the badge from one that has safety catch to one that doesn't have a safety catch”

Helpful Report

Posted 9 years ago

“I am so pleased with our pins. My only problem is on my behalf and that's that I probably should have gone with hard enamel to suit the design better. Thanks so much Made By Cooper”

Helpful Report

Posted 9 years ago

“not quite as good as my first order although larger the lettering is a little cramped ending with a very small `c`”

Helpful Report

Posted 9 years ago

“Very good service, I asked them to send my product earlier than the designated delivery date for an event I was attending and they achieved this.”

Helpful Report

Posted 9 years ago

Thanks for the review, do let us know what we can do to achieve 5 stars next time.

Posted 9 years ago

“Pretty easy to deal with. It all went well really and the quality was as I expected. The only thing I would say is that I asked if my order could be done more quickly. I was immediately told no. It would have been nice if they had at least tried before refusing.”

Helpful Report

Posted 9 years ago

Thanks for the review, if we can deliver quickly to your deadline we will say so, but on this occasion we couldn't, we do try to be honest so not cause any confusion

Posted 9 years ago

Made by Cooper is rated 4.8 based on 4,588 reviews