Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,652 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 8th October 2025

1002

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From quotes to design proofs to delivery MBC have delivered on time and as expected. I don't think I can give a higher compliment than that! The only reason it isn't a 5* review is I had to prompt them 2 weeks after placing the order to ask when the Design Team would get in touch and then suddenly I got the e-mails. But the entire order was delivered as quoted and on time.”

Helpful Report

Posted 8 years ago

“The pins are amazing, they look great and exactly like the drawing. Out of 103 pins that were send to me 7 are defective though, some dents in the enamel, or stains and one of the backings doesn't work. But on average that's pretty good I guess. They seem to work best on thicker cloth, since they spin upside down on thinner cloth, maybe there should be an option for double pins on the back for heavier enamel pins? The people who work at made by cooper are also very patient and help you with any questions they have. The whole process took about two months.”

Helpful Report

Posted 8 years ago

“I'm really happy with how the product came out and the different options that you offer. You guys are a little more expensive than your competitors but I chose you because of your past work with my favourite artists and that your based in ny hometown. However, I found there was a great lack of communication. After ordering there was zero interaction, and I had to ask about when I would received he proof, etc. Other than that I'm really please with the quality of the product.”

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Posted 8 years ago

“The pins I recieved look great and the graphic design service is definitely a really nice feature to have. I would really only comment on communication - while employees were accomodating, I think it was generally a little impersonal.”

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Posted 8 years ago

“Fast Turn out”

Helpful Report

Posted 8 years ago

“Quality product, produced to the highest standards, turned around in exactly the timeframe promised. I'm super happy with my order. The only reason they get an imperfect score is because after I placed the order, I had to make a last-minute address change. I emailed to request it, and received a prompt, cheerful answer in the affirmative. However, the change was never made, and the order was sent to the wrong place (I recovered it successfully, but it was a pain, especially after I had been assured that the address change went through).”

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Posted 8 years ago

“The quality of the actual pins is excellent! Super well made, and worth the wait. Customer service was a little spotty at times, but I at least got replies on a timely manner.”

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Posted 8 years ago

“They were very helpful and responsive. Our badges turned out looking suitably awesome.”

Made by Cooper 4 star review on 3rd April 2017

Helpful Report

Posted 8 years ago

“One of the only reliable places I've found to offer rose gold plating on enamel pins, and of good quality! Always pretty easy and quick to communicate with as well, clear proofing process. Shipping could be faster but is still an understandable speed for international. At first, I was sent only half of my total order, but the situation was resolved quickly.”

Helpful Report

Posted 8 years ago

“The final product we received was absolutely stunning. There was a small issue with the final product, as we'd ordered an overlock edge finish to the patches but got a heat cut edge. However the design team were incredibly helpful throughout, they arrived promptly via a really good courier, and we were sent a few over what we'd ordered!”

Helpful Report

Posted 8 years ago

“I was really happy with the overall finish of the pins however they take a while to arrive. I did order 100 though and only received 99. Which is just one short but still a little annoying when I'd planned my orders around 100 and I'd paid for 100.”

Helpful Report

Posted 8 years ago

Hello, thanks for review. Of course contact us and this can be fixed

Posted 8 years ago

“Good work.”

Helpful Report

Posted 8 years ago

“The pins look really good and arrived early!”

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Posted 8 years ago

“Great product”

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Posted 8 years ago

“They worked with me to get my design right and offered creative solutions and explained things well to me as a new customer. Prices seem reasonable and offers also helped. The quality of the hard enamel pins is great and I'm really pleased with how they turned out. The only things that could be improved was that the gems they used are of mixed quality. The small ones are great but the larger ones sometimes have quite noticeable areas of where the plastic has been moulded. I would also have benefitted from being kept informed of the expected delivery date for my pins as they were a few days/a week later than I had been expecting which was not a problem as the turnaround was quite fast but I had to ask where they were rather than getting an email just to let me know. Great service overall though. Thank you :)”

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Posted 8 years ago

“All of my products that I purchase are very high quality. I love the way each piece comes perfect, clean and the customer service is also high quality :) Thank you for always making great products!”

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Posted 8 years ago

“Good quality products and responsive customer service”

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Posted 8 years ago

“Really surprised by the level of quality, considering how inexpensive the quote was. Very easy process for ordering too.”

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Posted 8 years ago

“My pins turned out great. I had a few that aren't sellable due to imperfections but overall my order was satisfactory. I would definitely recommend using their services.”

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Posted 8 years ago

“The pins were of lovely quality”

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Posted 8 years ago

Made by Cooper is rated 4.8 based on 4,652 reviews