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Made by Cooper Reviews

4.8 Rating 4,625 Reviews
97 %
of reviewers recommend Made by Cooper
4.8
Based on 4,625 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Made by Cooper Reviews
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Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Anonymous
Anonymous  // 01/01/2019
Badges very well made and service good. Wasn't a particularly quick turnaround but for a custom product that's to be expected. Overall very pleased
Helpful Report
Posted 9 years ago
Thanks for the review and glad you are happy, As you say these are custom made items that take time to make, We did deliver slightly ahead of schedule as quoted.
Posted 9 years ago
Love our patches! Will be back for more soon.
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Posted 9 years ago
Great, let us know what we can do to get that 5th star next time
Posted 9 years ago
I love your website, it's easy to order from, the prices are clear and straight forward. Customer service is good, Oliver is helpful. My reason for taking away a star is for the product itself... some of my pins came wth random specks, while some others have chipped paint, etc. I was surprised the package came from China and not the UK, but was only upset when I saw the pins... the quality is just not as good as I hoped. Overall, I'm still happy with my purchases. Thanks
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Posted 9 years ago
Hey, that's not like the normal to get chipped paint on them, let us know how many and we will replace them asap.
Posted 9 years ago
Items now received thank you. The children are going to love them :-) Thank you for your speedy responses to my queries.
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Posted 10 years ago
Your order reciept clearly states an approx delivery date of the 25th October due to custom made items, and were despatched on the 23rd
Posted 10 years ago
Wasn't too sure about this website (i'm extremely wary of internet shopping) but ordered anyway. Came two weeks early and the day after it was dispatched. very impressed there. badge is exactly as ordered. would recommend. thanks rebecca
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Posted 10 years ago
Thanks for the review and glad you are happy, we would be interested to know what we can do next time to get that fifth star.
Posted 10 years ago
It took a little while from payment till I rx it but WOW! the end result surpasses my expectations. Good quality work and .....its beautiful. Thanks Oliver.
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Posted 10 years ago
Thanks for the review, glad you are happy with them, they do take a few weeks to make from when you paid. Hopefully we can get that fifth star next time.
Posted 10 years ago
Excellent price, good quality product. Quick delivery and easy to use website.
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Posted 10 years ago
Glad you like them, do let us know how we can imporve to 5 stars, we want to be better
Posted 10 years ago
Pinned to blazer ready for sewing, looks good without being too ostentatious. If I decide to have more I may change a colour to brighten a little for more casual wear. Thanks, it looks nice. MB
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Posted 10 years ago
Good service, good delivery
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Posted 10 years ago
The quality is very good. The product has been well received by members. The delivery was one week longer than promised - two weeks later than requested but I would use company again
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Posted 10 years ago
Design and ordering process very smooth and quick. One e-mail got lost and you did not follow up. Quality of finished product was very good and all involved in the organisation liked it. Would certainly use your company again
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Posted 10 years ago
I ordered patches from Made by Cooper for my fine art final degree show. The staff were very helpful in answering queries and working with my specific needs. I was working under a deadline and the company ensured that the patches arrived with me within the time frame I needed.
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Posted 10 years ago
Great patch, all the team members love it. Now we're more like a proper team.
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Posted 10 years ago
We are really delighted with the embroidery Made by Cooper did for us. Through discussion we came up with the design that they produced for us. The service was friendly, helpful and quick. Very professional yet their prices were cheaper than a lot of the other companies. I would definitely use them again. Thank you Western Prairie CMC
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Posted 10 years ago
Thanks Duch, glad you like them, do let us know how we can get that fifth star next time : )
Posted 10 years ago
The badge was juts what I was looking for as an extra little gift for my Brisedmaid, the quality seems good, and it was a reasonable price, delivery time was longer than anticpiated but still made it with plenty of time,
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Posted 10 years ago
Thanks for the review. Sorry you felt it took longer than anticipated, we did actually deliver in less than the 3 to 4 weeks stated on our website. Glad they are there in time and hope you have a lovely wedding day and your bridesmaid like the badge.
Posted 10 years ago
I made several orders for the same design of badges consecutively and all were followed up and dealt with to the best of their ability. Replies were quick and so things ran smoothly as a result. Reasonable prices for larger quantities
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Posted 10 years ago
Great badges done on a tight time scale!! Thanks Coopers
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Posted 10 years ago
Speed and service exceptional but worried colours (particularly the blue) are not comparable to original
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Posted 10 years ago
Thanks for the review Peter, sorry it wasn't close as you'd like, we tried to match from the photo sent to us. Hopefully next time we can try a different blue thread for you.
Posted 10 years ago
Really pleased with our Red Rose on Tour Patchea
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Posted 10 years ago
Thanks Ian, Glad you like them, Love to know how we can get that fifth star next time : )
Posted 10 years ago
Good Quality Badges at a very good price. Excellent Customer Service. Only downside my order took 5 weeks instead of 3 weeks. Customer service said it was down to customs checks. Will use them again for sure.
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Posted 10 years ago
Thanks Mizanoor, sorry for the delay, glad you're happy with them.
Posted 10 years ago
Made by Cooper is rated 4.8 based on 4,625 reviews