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Lyco Reviews

4.7 Rating 16,564 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
They went beyond the levels of good service, they were very accommodating. we ordered a batch of something, one was faulty and they delivered a new one to meet our timetable before we had returned the faulty one. Not everyone would do that
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Posted 10 years ago
Standard of service what one would expect nothing exceptional
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Posted 10 years ago
Technical customer service at Lyco excellent -any questions you have as a customer i always answered promptly - with a call back if they are busy
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Posted 10 years ago
Thank you for your kind comments regarding our technical department. This is a very popular service allowing our customers to get free advice from experts enabling them to choose exactly the right product for them. I have passed on your comments which are much appreciated. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 5 years ago
Ok
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Posted 10 years ago
Very good service next day delivery
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Posted 10 years ago
Very rare nowadays to finally have found a company who has fantastic customer service skills, excellent delivery times and who fix order issues with no hassle and in record speeds. Couldn't ask for more. Well done Lyco!
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Posted 10 years ago
Many thanks. We are very proud of our customer service and thank you for the recognition. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 5 years ago
Item was delivered quicker than anticipated
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Posted 10 years ago
VERY QUICK AND VERY HELPFUL
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Posted 10 years ago
Excellent next day service and for free as order was over a certain amount.
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Posted 10 years ago
Fantastic customer support, including personal contact from the company following a minor issue with one of the lights they supplied.
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Posted 10 years ago
Easy ordering and arrived quickly.
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Posted 10 years ago
Very good
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Posted 10 years ago
Thank you for your feedback. I have tried to call you to clarify on the issue that you are finding as I want to make sure that I understand what you are struggling with. If you could please call us at your earliest convenience on 0843 317 7820 and select Option 2, I'd be happy to talk through anything with you. Michael Eccles Technical Support
Posted 5 years ago
Very good
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Posted 10 years ago
Delivery prompt. Goods well packaged.
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Posted 10 years ago
product came as per my order.
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Posted 10 years ago
Efficient and fast
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Posted 10 years ago
My first visit and I doubt that it will be the last. Very wide range of lighting products, many completely new to me.
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Posted 10 years ago
Thank you for your lovely comments. Our buyers are constantly adding to our range, with many more lighting products being added very soon. Delighted that you be returning to shop with us again. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 5 years ago
Very well laid out Internet site, no problems identifying the correct fittings, excellent next day delivery on 3 occasions now.
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Posted 10 years ago
Quick delivery
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Posted 10 years ago
I ordered 2 lights, (both at the same time) the first one came through 2 days early which I was pleased about and the second one was due the next week, then it was due the week after that and then it was due the week after that (3 weeks), however, it arrived 2 days before the final due date.
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Posted 10 years ago
Lyco is rated 4.7 based on 16,564 reviews