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Lyco Reviews

4.7 Rating 16,564 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
Quick delivery well packed
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Posted 10 years ago
Great customer service.
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Posted 10 years ago
very prompt delivery
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Posted 10 years ago
Helpful staff and good prices along with sensible shipping charges
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Posted 10 years ago
Many thanks for your very positive comments. I will pass on to the team. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 5 years ago
Order one day and delivered the next. Superb Only comment i would make, maybe the delivery boxes could be more appropriately sized. Seem a bit large for the bulbs i have ordered. Minor issue really
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Posted 10 years ago
item delivered quickly. No hassle on oredering.
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Posted 10 years ago
Your feedback has been noted and passed to our purchasing team. Many thanks, Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 5 years ago
Very pleased with the service. I would recommend this company
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Posted 10 years ago
Thank you very much for your recommendation. We are delighted you are so pleased with your purchase. With regard to packaging, many of our products are fragile in nature and we do everything we can to avoid the disappointment of them arriving with the customer in a damaged condition. You will be glad to hear that all our packaging comes from recycled sources as we are very aware of our responsibility to the environment. Thank you for taking the time to leave feedback. It is much appreciated. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 5 years ago
All products were well wrapped and delivered on time
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Posted 10 years ago
Prompt delivery and great price
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Posted 10 years ago
Item delivered on time well packed. Would have been nice to have received discount voucher at time of purchase instead of after.
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Posted 10 years ago
excellent communication
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Posted 10 years ago
Top service
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Posted 10 years ago
easy to use wesite
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Posted 10 years ago
Good price and quick delivery
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Posted 10 years ago
Efficient delivery
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Posted 10 years ago
Excellent setvice with very quick delivery
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Posted 10 years ago
Good communication with the company when the items I ordered were not right (my fault not there's)....disappointed that you have to pay postage to return items.....the post office today quoted £14.58 for the return by second class recorded! Lyco offer postage for £5.99 but a lot of companies have free returns so be aware of this.
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Posted 10 years ago
Thank you for taking the time to leave feedback. Lyco only expect customers to pay for what we call "Change Your Mind" returns. When we receive the goods back we then refund the value of these goods plus the orignal delivery charge. Customers can make their own arrangements to return items or we can instruct Fed Ex to collect from any address requested. It does not have to be the original delivery address as it may be more convenient to have an item collected from a work address or perhaps a neighbour's. The customer chooses a convenient date (Mon to Fri) and we take care of the rest. These items arrive back at our warehouse the following working day. We believe the charge for this service to be very competitive given its flexibility. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 5 years ago
Good products good prices and quick delivery
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Posted 10 years ago
ok
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Posted 10 years ago
Fast delivery
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Posted 10 years ago
Thank you Bill. We particularly appreciate the helpful feedback on our product. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 5 years ago
Lyco is rated 4.7 based on 16,564 reviews