Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,553 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

Visit Website

Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product, delivery as predicted and on time but a little on the slow side given I paid extra”

Helpful Report

Posted 7 years ago

“Shocking service. Ordered on Wednesday before Easter bank holiday after speaking to them via phone they assured me if I chose Saturday delivery for an extra cost id recieve the goods. I didnt receive them until the Wednesday after so stopped me doing a job on the bank holiday Monday at a community center where it was only going to be closed that Monday for me to do the work. I was left out of pocket and now having to reschedule job. What an embarrassment!! Don't use”

Helpful Report

Posted 7 years ago

“Delivered quickly”

Helpful Report

Posted 7 years ago

“Fast service, good quality goods”

Helpful Report

Posted 7 years ago

“? Home AvatarC ? Help Press ? for Keyboard Shortcuts. Close ad Mail Contacts Calendar Notepad Messenger Feefo Lyco 1 Star2 Stars3 Stars4 Stars5 Stars Feefo I ordered Quantity 2 Eterna T8 Flourescent Twin Tube Lights (5 ft, code 70979) with diffusers on 29th March 2018. The parcel was delivered on Saturday 31st March and, despite my wife and I being at home all day, the parcel was delivered to a neighbour. Each lamp was contained within its own close-fitting, thin cardboard carton with no polystyrene or other packing to prevent damage. The two cartons were taped together and wrapped with a piece of bubble-wrap. When I removed the packaging, I found that both lamps were damaged. Lamp 1 was worst affected and had obviously taken the brunt of mis-handling during transport - the reflector plate had been badly bent and the difuser broken as a result. Additionally, the choke transformer within the lamp body had been shaken from its mountings. Lamp 2 had sustained similar damage to the end of the reflector plate, but no other damage. This is my first experience of dealing with Lyco and it has not been a good one. I would have been better off collecting similar items from my local Screwfix for a similar price.”

Helpful Report

Posted 7 years ago

.I am very sorry your items did not arrive in the first class condition expected. Our products are fragile by nature and despite our best efforts damage occurs in transit periodically. Having been in the lighting business for over twenty years we have a deserved excellent reputation for after sales service. A short phone call or email to our Customer Care team and the issue would have been resolved immediately with as little inconvenience as possible to you. We want our customers to be completely satisfied with their shopping experience therefore It is disappointing you did not give us the opportunity to assist As you will note from the feedback on our website we are regularly complimented for the speed in which we resolve issues that may arise post-transaction. Kind Regards Patricia MullaneCustomer Care Manager

Posted 5 years ago

“Very good and helpful website which made shopping for what we needed in a complicated lighting world much easier. From order to delivery it was all very smooth. So we're really pleased.”

Helpful Report

Posted 7 years ago

“Easy to use web site with excellent range of products. Received next day all well packed. Well done”

Helpful Report

Posted 7 years ago

“Very good to talk to about technical issues and advice Delivery service also excellent”

Helpful Report

Posted 7 years ago

“didnt receive items”

Helpful Report

Posted 7 years ago

I am very sorry to hear this. On investigation it would appear that DPD were unable to deliver having tried a number of times.Your order has been since been refunded as it was returned to us. Please contact us on customerservice@lyco.co.uk if you wish to have further details on the problems encountered by our carriers. Kind Regards, Patricia

Posted 5 years ago

“Quick delivery and reasonable prices.”

Helpful Report

Posted 7 years ago

“Very prompt ... very good.”

Helpful Report

Posted 7 years ago

“Very good fast service - tablecloth as described and looks good.”

Helpful Report

Posted 7 years ago

“The telephone service was extremely helpful. However, I was advised that I needed to order bulbs for the fitting but when it all came I found they were superfluous as the fitting actually included bulbs!”

Helpful Report

Posted 7 years ago

“Excellent product and service”

Helpful Report

Posted 7 years ago

“Prompt delivery and good information about the progress of the delivery.”

Helpful Report

Posted 7 years ago

“Speedy delivery”

Helpful Report

Posted 7 years ago

“Delivered on time at a good price.”

Helpful Report

Posted 7 years ago

“Very prompt, good value for money”

Helpful Report

Posted 7 years ago

“Excellent online advice and good pricing. Delivered as expected. Quite easy to install.”

Helpful Report

Posted 7 years ago

“Good service. Parts as described. Thanks”

Helpful Report

Posted 7 years ago

Lyco is rated 4.7 based on 16,553 reviews