Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,564 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“Delivery was excellent, product and value very good”

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Posted 7 years ago

“Goods delivered exactly as promised”

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Posted 7 years ago

“I have some difficulty buying these bulbs but Lycos had them and sent them out fairly quickly. Came in a giant box though and pricey but the more I got the cost came down.”

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Posted 7 years ago

“Very Efficient. Constant feedback on delivery time.”

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Posted 7 years ago

“They reliably deliver on time. They package the products well.”

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Posted 7 years ago

“No Problems”

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Posted 7 years ago

“Everything as expected and the updates on parcel delivery excellent.”

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Posted 7 years ago

“Excellent website, easy to find the products needed. However shipping cost to Moray was expensive and delayed by 2 days, because it was thought to be a remote location, which its not. Else I would have rated it 5 star.”

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Posted 7 years ago

“I ordered it on the 25th March and it was meant to be delivered on the 3rd of April, It hasn't arrived yet, I have emailed customer services and they haven't replied, I phoned customer services yesterday and they were going to find out and they still haven't.”

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Posted 7 years ago

“Lights arrived on time. Very well packaged and look lovely on my wall. Would definitely use this company again!”

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Posted 7 years ago

“Excellent quality”

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Posted 7 years ago

“Good packing, good service.”

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Posted 7 years ago

“Good quality product, delivery as predicted and on time but a little on the slow side given I paid extra”

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Posted 7 years ago

“Shocking service. Ordered on Wednesday before Easter bank holiday after speaking to them via phone they assured me if I chose Saturday delivery for an extra cost id recieve the goods. I didnt receive them until the Wednesday after so stopped me doing a job on the bank holiday Monday at a community center where it was only going to be closed that Monday for me to do the work. I was left out of pocket and now having to reschedule job. What an embarrassment!! Don't use”

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Posted 7 years ago

“Delivered quickly”

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Posted 7 years ago

“Fast service, good quality goods”

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Posted 7 years ago

“? Home AvatarC ? Help Press ? for Keyboard Shortcuts. Close ad Mail Contacts Calendar Notepad Messenger Feefo Lyco 1 Star2 Stars3 Stars4 Stars5 Stars Feefo I ordered Quantity 2 Eterna T8 Flourescent Twin Tube Lights (5 ft, code 70979) with diffusers on 29th March 2018. The parcel was delivered on Saturday 31st March and, despite my wife and I being at home all day, the parcel was delivered to a neighbour. Each lamp was contained within its own close-fitting, thin cardboard carton with no polystyrene or other packing to prevent damage. The two cartons were taped together and wrapped with a piece of bubble-wrap. When I removed the packaging, I found that both lamps were damaged. Lamp 1 was worst affected and had obviously taken the brunt of mis-handling during transport - the reflector plate had been badly bent and the difuser broken as a result. Additionally, the choke transformer within the lamp body had been shaken from its mountings. Lamp 2 had sustained similar damage to the end of the reflector plate, but no other damage. This is my first experience of dealing with Lyco and it has not been a good one. I would have been better off collecting similar items from my local Screwfix for a similar price.”

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Posted 7 years ago

.I am very sorry your items did not arrive in the first class condition expected. Our products are fragile by nature and despite our best efforts damage occurs in transit periodically. Having been in the lighting business for over twenty years we have a deserved excellent reputation for after sales service. A short phone call or email to our Customer Care team and the issue would have been resolved immediately with as little inconvenience as possible to you. We want our customers to be completely satisfied with their shopping experience therefore It is disappointing you did not give us the opportunity to assist As you will note from the feedback on our website we are regularly complimented for the speed in which we resolve issues that may arise post-transaction. Kind Regards Patricia MullaneCustomer Care Manager

Posted 5 years ago

“Very good and helpful website which made shopping for what we needed in a complicated lighting world much easier. From order to delivery it was all very smooth. So we're really pleased.”

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Posted 7 years ago

“Easy to use web site with excellent range of products. Received next day all well packed. Well done”

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Posted 7 years ago

“Very good to talk to about technical issues and advice Delivery service also excellent”

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Posted 7 years ago

Lyco is rated 4.7 based on 16,564 reviews