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Feefo
Lyco
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Feefo
I ordered Quantity 2 Eterna T8 Flourescent Twin Tube Lights (5 ft, code 70979) with diffusers on 29th March 2018.
The parcel was delivered on Saturday 31st March and, despite my wife and I being at home all day, the parcel was delivered to a neighbour. Each lamp was contained within its own close-fitting, thin cardboard carton with no polystyrene or other packing to prevent damage. The two cartons were taped together and wrapped with a piece of bubble-wrap. When I removed the packaging, I found that both lamps were damaged. Lamp 1 was worst affected and had obviously taken the brunt of mis-handling during transport - the reflector plate had been badly bent and the difuser broken as a result. Additionally, the choke transformer within the lamp body had been shaken from its mountings. Lamp 2 had sustained similar damage to the end of the reflector plate, but no other damage.
This is my first experience of dealing with Lyco and it has not been a good one. I would have been better off collecting similar items from my local Screwfix for a similar price.
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