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Lyco Reviews

4.7 Rating 16,575 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
Excellent service
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Posted 8 years ago
Excellent service and quick delivery
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Posted 8 years ago
Fast service and good customer support when I contacted them with a query. My only real complaint is that there contact number appears to be charged at a higher rate than normal calls
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Posted 8 years ago
Goods arrived within time promised. Excellent response to problem with light and resolved promptly
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Posted 8 years ago
FROM ME ORDERING MY LIGHTS FROM LYCOS SERVICE TO ME RECIEVEING MY ITEM THE SERVICE COULD NOT BE BETTER THANK YOU VERY MUCH.
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Posted 8 years ago
my order was supposed to be delivered next day delivery and still not been delivered seven days after being ordered. when I phoned customer service about my order they said they would find out where my order was and phone me back when they had tracked my order.still no phone call. terrible service wont be buying anything from lyco again
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Posted 8 years ago
I am very sorry your order went astray.  The week running up to Black Friday and Cyber Monday are always a challenge foron-line retailers and carriers.  All our team have worked very hard to ensure we maintain our excellent service level although I appreciate in your case things did not go as they should. However, I am pleased to note the review you posted today seems to have crossed with the delivery of your order also today at 11:58.  DPD messaged you when the replacement order was dispatched on Friday and again early today prior to delivery to let you know it was on the way, so perhaps you missed those communications.  We always aim to resolve any queries as speedily as possible ; I am sure you understand we have a process to follow in the case of a lost consignment. Please get in touch with us if we can assist further. Kind Regards Patricia MullaneCustomer Care Manager
Posted 5 years ago
Ordering was very easy and website illustrates the various products clearly. Immediate confirmation of order and it arrived as estimated. Happy with service.
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Posted 8 years ago
Great service and products
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Posted 8 years ago
Excellent telephone manner & next day delivery.
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Posted 8 years ago
I was very pleased with the service from Lyco and price of the items I bought.
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Posted 8 years ago
Prompt delivery and no problems but! The product, low voltage LEDs, would not work with my low voltage, transformer fed, downlighting fixtures. Now returned and refund expected soon.
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Posted 8 years ago
Very fast delivery service, fitted well and feels like good quality
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Posted 8 years ago
My first attempt to purchase failed. I had not realised my bank had refused the card. Customer Services replied promptly and explained the problem. I succeeded the next time - no problems.
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Posted 8 years ago
excellent service, quick and proficient
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Posted 8 years ago
Yes, good
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Posted 8 years ago
Really good website Goods were packed well and delivered within the said time scale
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Posted 8 years ago
Good service
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Posted 8 years ago
Great price and delivered on time
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Posted 8 years ago
packing torn open
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Posted 8 years ago
The item arrived promptly and was very well protected against breakage
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Posted 8 years ago
Lyco is rated 4.7 based on 16,575 reviews