Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,555 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price for LED golfball light bulbs, and was delivered the next day!”

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Posted 5 years ago

Thank you. The Customer Care Team

Posted 4 years ago

“I bought two of the 45W eco LED battens for the garage to replace fluorescent lights and incandescents bulbs. Even at 4000+ lumens, I wasn't sure they'd be bright enough. They are bright, I completed the set up with two more. It's like four light sabres in the rafters. And even at 3 - 5 days delivery they were here in two days. Good service.”

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Posted 5 years ago

Many thanks for your very positive feedback. The Customer Care Team

Posted 4 years ago

“Fast delivery. Website easy enough to use. Packaging was excessive for a single lightbulb. I cant see why the two orders were packaged and shipped separately. The box the lightbulb came in was big enough to take the light fitting as well!”

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Posted 11 years ago

Please accept my apologies for the extra packaging. In order to get these items to you as soon as possible we sent the lamp out from our warehouse and the fitting was sent directly from the manufacturer meaning they could not be packed together. Regards Jayne Bates Customer Service Advisor

Posted 5 years ago

“The supply and delivery is excellent. Prices on other items could be improved, as I also purchase from other competitors.”

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Posted 12 years ago

“Good useable website and efficient ordering and delivery service.”

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Posted 15 years ago

“My rating for Lyco on a scale of 1 (bad) and 10 (good) I would rate it 8. :)”

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Posted 12 years ago

“good custome r service”

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Posted 15 years ago

“The items arrived promptly on schedule. One fluorescent tube was faulty (loose pin) - however a Lyco rep offered a replacement during a follow up phone call by Lyco to check that delivery had been made.”

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Posted 14 years ago

Thank you for your feedback, I am glad that we were able to resolve your problem promptly. Kim Puttick Sales Office Manager

Posted 5 years ago

“The service was great. The item has one teal flaw it's hard to see the timer and set it once it has been fixed so difficult to see as well.”

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Posted 7 years ago

“Good range of goods. Usually very prompt and efficient. Goods well packed”

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Posted 15 years ago

“The main order was very prompt but I waited over three weeks for two bulbs that were out of stock.”

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Posted 6 years ago

“Great quality products. However it would have been better if they came at once rather needing to be in everyday for each item. Also price could have been a little better, although that is just extra bonus.”

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Posted 9 years ago

“Catalogue and information contained therein is valuable and right up to date. Soem of the newer energy saving products are disappointing to say the least in terms of light output and comparison with the items that they are meant to replace.”

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Posted 17 years ago

LED is a constantly evolving source iof light. We recognise that whilst a huge saving in energy LED does not ALWAYS give the desired quality of light. Don't hesitate to ask our sales advisors for additional information. Thanks for the feedback. Charles Barnett - Managing Director

Posted 5 years ago

“Lyco's service is generally very good. The problem is the descriptions on their website are often lacking in information and/or are inconsistant for the various products, such as with regard to output, IP rating, cable lengths (particularly in respect of outdoor lighting). Without this information it is difficult to know if you getting a product that is adequate for the job intended. This can lead to items having to be returned, which wastes both time and money for both Lyco and the customer.<br>”

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Posted 16 years ago

With so many products and limited space in our catalogues this is a valid criticism. In future please call our sales team if you need any more information. Charles Barnett - MD

Posted 5 years ago

“On the whole a good service although when I complained previously about a broken LED GL10 I was promised a replacement unit that never arrived and sometimes you do seem to get bad batches of stock including the 40W Small Screw Golf Balls from my last order which were hopeless. But generally quite good value for money”

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Posted 17 years ago

Sounds like we did not give the service we strive for. Sorry. Its been noted. Charles Barnett - MD

Posted 5 years ago

“PROMPT DELIVERY - WELL PACKAGED”

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Posted 10 years ago

“Service was very good, including when 3 tubes came broken.<br>”

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Posted 16 years ago

“Quick delivery . Good products . Recommend extra warm led bulbs and dim to warm .”

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Posted 7 years ago

“Good customer support. However, products should be checked before despatch especially the more fragile items.<br>”

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Posted 16 years ago

“Got what I expected and in a timely fashion. Goods well packaged.”

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Posted 6 years ago

Lyco is rated 4.7 based on 16,555 reviews