Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,555 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods arrived as promised....slight damage to one of the light clips holding the diffuser. However the diffuser has hardly any weight to it and 2 of the 3 clips did the job.”

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Posted 8 years ago

“Really impressed with the service until I received my mobile phone bill and realised that you have a premium rate phone number for your customer services. I think it is a disgrace that you're making money off your customers contacting you. The spot lights I purchased state a hole cut out size of 83mm on your website and on the out box that the lamp arrived in. It is only experience that made me question this size as it looked too big. I test drilled the hole at 83mm and the spot lamp fell through the hole. It ended up being 72mm which was the correct size. What would of happened if I had drilled the 26 holes in my new extension and all the lights did not fit, would you of paid for my ceiling to be redone ? Any way I thought I would do the decent thing and let you know about this mistake to save some other poor person having to potentially to through that and now it has cost me £6. Marvellous!!!!!!!”

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Posted 6 years ago

“Turned up a few days after the order. Unfortunately not available in bayonette fitting and lyco don't appear to supply adaptor from screw fitting. So I am now waiting for adaptors to come from another supplier”

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Posted 8 years ago

“Quick delivery. Products work great. I will probably unsubscribe though as I don't like being bombarded with email offers every two to three days. It's terrible practice to treat customers in this way.”

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Posted 7 years ago

“The items took a long time to dispatch”

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Posted 7 years ago

“Delayed delivery, it will now be another month and they sent things we hadn't ordered.”

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Posted 9 years ago

“Shipment was delayed”

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Posted 6 years ago

“I cannot fault the service at all. Fast delivery of my items, however I reported that one tube was broken on arrival and I emailed to say so. I heard nothing back.”

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Posted 9 years ago

“Had to keep chasing about an order only to be told it was no longer available”

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Posted 6 years ago

“Lyco's part of the sale is excellent their delivery service by Hermes is not. Luckyly I recognised the garden seat under which the delivery was hidden using the picture on Hermes tracking site. My address has 40 tenants and a site office and is well signposted unlike the residential house property to which it was delivered.”

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Posted 6 years ago

“Delivery time was not as expected.”

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Posted 6 years ago

“The units have a slim modern appearance, but the lights do not come on and stay on from dusk to dawn (maybe not enough sunlight yet in daytime, to power them?) and the functioning of the sensor-operated lights is proving erratic, though they are quite bright. Delivery was quick but very careless by FedEx; the driver failed to ring the doorbell and just threw the package over the bolted side gate and pushed a delivery note through the letter box having written 'back door' on the back of it!”

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Posted 9 years ago

“Get a new parcel carrier”

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Posted 6 years ago

“All was efficient but I asked for advice on line which was very responsive but didn't get me to the right product - so I needed to return the first order and order again”

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Posted 7 years ago

“Online order failed in the first instance.Second attempt ok but delivered as three separate packages one of them a day late. Contacting customer services by e,mail produces no response. Not impressed.”

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Posted 8 years ago

“Its around delivery. Said 3 to 5 days delivery got email to delivered on the 6th day. Then at the end of 6th day got email to say wont be delivered until monday which is 9th day. Then box had fragile on it but box was heavily squashed at one end. Have left voicemail on customer service number to say so incase when my electrician fits them they do not work..”

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Posted 8 years ago

“plus : goods dispatched quickly minus : offer of a discount code did not work”

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Posted 8 years ago

“Lyco need to find an alternative delivery partner! DPD were shocking. Tried to deliver to the wrong address, despite detailed instructions and a contact telephone number. Took a photo of someone else's house as "proof". Said they would deliver the following day and didn't.”

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Posted 7 years ago

“Good quick service”

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Posted 9 years ago

“There was a long delay in delivery. I was kept informed though.”

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Posted 6 years ago

Lyco is rated 4.7 based on 16,555 reviews