Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,525 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WHILE THE DELIVERY WAS SWIFT THE OVERALL EXPERIENCE WAS DISAPPOINTING BECAUSE THE ORDER WAS INCOMPLETE AND THE PRODUCT COULD NOT BE USED. AMENDS HAVE SINCE BEEN MADE, NEVERTHELESS NOT TO HAVE SUFFICIENT BATTERIES IN STOCK A PRODUCT BEING SOLD PROVES A CERTAIN ABMOUNT OF INEFFICIENCY”

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Posted 8 years ago

“Correctly updating their stock availability, all items we ordered showed as in stock at the time of ordering and delivery dates provided part of the order was since delayed and emails received to inform us that some of our items were no longer in stock with the supplier and that they would be 4 weeks later than expected This was a business order for a project we are working on and such delays further delay the completion date of the works which is far from satisfactory and deters is from using Lyco in the future as despite items stating they are in stock we can?t rely on them arriving Disappointed”

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Posted 5 years ago

“I bought the remote control, but having trouble trying to set it to my TV”

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Posted 7 years ago

“Convenient, pricey, nothing special.”

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Posted 8 years ago

“Product out of stock and poor communication.”

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Posted 8 years ago

“Poor product did not work”

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Posted 8 years ago

“Why don't they just use the postal service to deliver small packages. Over a week for Hermes to deliver a 5 meter cable. The 5 meter cable then is delivered in a 18" x 18" box.”

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Posted 5 years ago

“The lights that I ordered where exactly what I wanted, however the express service that I payed for was late. The currier service had someone two miles away sing for the parcel but dident leave it, this left me chasing around trying to convince the career that I had not received it, it did arrive the following day. I would suggest you give your career service a shakeing.”

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Posted 5 years ago

“No communication, product arrived a week later than estimated and had to chase the company twice for information. Product received was fine”

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Posted 8 years ago

“One of the item was damaged”

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Posted 6 years ago

“I WAS DIRECTED TO YOUR SITE AS I REQUIRED 110VOLT BULBS AND TUBES, I WAS SENT 240VOLT PRODUCTS I NOW HAVE TO ARRANGE TO SEND THESE ITEMS BACK”

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Posted 8 years ago

“When searching the internet for 'DIMMABLE LED MR16 light bulbs' Lyco surreptitiously bring up 'NON-DIMMABLE' bulbs. Nowhere on PAGE ONE of the spec does it state Dimmable or Non-dimmable so, unless the buyer looks at PAGE TWO is it discovered that there seems to be deliberately misleading information. What a drag having to Complain about something so trivial but critical in such circumstances.”

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Posted 6 years ago

“The battery operated Candles were not in stock. The bulb did not work and I have returned it. The holder has never arrived. The courier tried to deliver it ( after I reminded the company but I do not know where it is. Needless to say I will not be using the company again.”

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Posted 8 years ago

“The product and service from Lyco themselves is absolutely fine. The product is good, at a fair price and ordering is straightforward. Unfortunately and I did not know this prior to ordering, they use the Hermes delivery company. Hermes are utterly awful in every way. They lie about their service, fail to deliver, pretend that they have when in fact the driver just decided to go home instead. Then pretend that the item has been signed for. The driver signs and simply leaves on the doorstep. Unbelievable. I paid extra for next day delivery to be sure I would have the item of the weekend. Was supposed to be delivered on Friday. Arrived Saturday night at 21:30. Hopeless. No means of contacting Hermes at all. I will never order from a supplier using Hermes again. So I?m sorry Lyco.”

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Posted 5 years ago

“Product came without any fittings or fixtures”

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Posted 5 years ago

“Service excellent, but these bulbs have a terrible colour light . Bought as cool white but they give out a warm light. Have since replaced them as they stood out against the others in the house New LED'S are still only 4000k but give out the correct colour”

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Posted 7 years ago

“While initial customer service was good I will find out how good they really are when we see their response to these problems????”

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Posted 5 years ago

“Very slow to deliver”

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Posted 5 years ago

“They were not clear on delivery delays until after order. I ordered in March and still not had the item.”

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Posted 5 years ago

“Was let down by DPD who repeatedly delivered to the wrong address. Turning a next day delivery into a 7 saga. -Ricky Stewart-”

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Posted 6 years ago

Lyco is rated 4.7 based on 16,525 reviews