Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,553 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“Excellent, I was kept informed at every stage.”

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Posted 8 years ago

“Service was excellent. Reason for one less star is that it appears that the payment system isn't live. Payment appeared to be approved online and then the next day we received an email to say it had been declined. Perhaps this should be made clear at time of order.”

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Posted 8 years ago

“Excellent product - let down by delivery failure. Next day delivery required and paid for, it took 4 days!”

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Posted 8 years ago

“Excellent service Thank you”

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Posted 8 years ago

“Order dealt with efficiently and delivered next day”

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Posted 8 years ago

“Speedy and efficient service”

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Posted 8 years ago

“Excellent, ordered on line late one evening arrived next day”

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Posted 8 years ago

“Absolutely terrible. Didn't have two of the items in stock, so paid for express delivery and had one item arrive one day and one later. No response from customer service to my email. Clearly don't care about customers. I would never use them again and would urge others to exercise caution. A very disappointing experience from a British merchant.”

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Posted 8 years ago

I'm very sorry you did not receive a response from us. Having investigated we cannot locate an email from you howeverin the event we did overlook in error, my apologies. We care very much about our customers - the feedbackwe receive regularly on this very forum is testament to that. I am not quite sure how else we have transgressed to cause you such dissatisfaction. Each website page indicates the date the particular item will be delivered. As per the order confirmation emailed to you, your order was due to be completed on 3rd November and in fact was completed with a delivery to you at 18:12 on the 2nd November therefore a day early. If you would care to email customerservice@lyco.co.uk and expand on how you feel we could have improved your experience I would be happy to hear from you. We very much value our customers taking the time to comment. Kind Regards Patricia MullaneCustomer Care Manager

Posted 5 years ago

“Fast delivery, brilliant replacement service after breakage in transit!”

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Posted 8 years ago

“Excellent service and the product looks very good”

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Posted 8 years ago

“Excellent product, does what it says. Delivered as promised”

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Posted 8 years ago

“From first visiting the web site to switching on the lights everything went well., will use you again and recommend to others”

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Posted 8 years ago

“Items well packed and delivered spot on time”

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Posted 8 years ago

“The picture light is just as described and looks very good when on and off. The screws sent with the light to fit it to the wall are not sufficient to do the job. They are too small. However despite the that we are pleased with the light and glad that we bought it. We think the price is too high though.”

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Posted 8 years ago

“Every aspect was 5 * Great website for what is now the complicated process when selecting an LED replacement bulb.”

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Posted 8 years ago

“Great selection of bulbs, website easy to navigate through, fast delivery.”

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Posted 8 years ago

“I think LYCO is probably the best company I have ever dealt with, they keep there promise with delivery on the spot every time and customer service is friendly al in all 10 out of 10 SECOND TO NONE”

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Posted 8 years ago

“Competitive prices and prompt delivery - that's all I needed thank you”

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Posted 8 years ago

“Speedy no hassle service.”

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Posted 8 years ago

“The package was delivered when promised and securely wrapped. The delivery driver appeared grumpy.”

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Posted 8 years ago

Lyco is rated 4.7 based on 16,553 reviews