Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,553 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

Visit Website

Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is rubbish. Still waiting for delivery of my order seven days after placing it, which was supposed to be next day delivery. Their excuse that it is Xmas period may have held up for one to two days but not seven & counting. Suffice to say that was my first & positively last order to Lyco.”

Helpful Report

Posted 6 years ago

“Your customer service people were brilliant , just as well because the rest were awful. I ordered 4 lights and was told they were on the way so i told the customer a date the job would be done only to find only 3 had been sent, after call to C/S i was told the other light was sent on its own this men,t another visit to the job. When the light came it was obvious that it was a return product as there was no instructions/screw envelope and the light was scratched this men,t another phone call and another visit to the client which caused more time and expense for me and so far no hint of compensation. The lights were good which helped with the customer but made your company except the C/S dept terrible”

Helpful Report

Posted 6 years ago

“Ordered on Sunday and out for delivery next day. Amazing service. Thank you.”

Helpful Report

Posted 6 years ago

“They supplied me with items I had struggled to get locally.”

Helpful Report

Posted 6 years ago

“Service at Lyco is very good, ordering was simple enough and delivery was within reason.”

Helpful Report

Posted 6 years ago

“Straightforward ordering process. Very prompt delivery of difficult-to-find light bulbs. I liked the printed catalogue you included.”

Helpful Report

Posted 6 years ago

“An excellent service and delicate items bought arrived in damaged”

Helpful Report

Posted 6 years ago

“Product never arrived, attempted to speak to some human at both the company and the courier company with no success. In the end I have had to take Martin Lewis advice and go to Resolve they are now dealing. I cannot comment on the quality of the LED bulbs as I have not received them. This has to be a courier problem as they show on their tracking site it being signed for at my address. Shame that whoever signed it could not spell my simple first name.”

Helpful Report

Posted 6 years ago

“Excellent, fast delivery, excellent after sales service. Faulty lamp was replaced quickly and without fuss.”

Helpful Report

Posted 6 years ago

“Prompt service, my only gripe is the huge box that the item was delivered in.”

Helpful Report

Posted 6 years ago

“Good website, easy to find what you want. Good prices and quick delivery, Many thanks”

Helpful Report

Posted 6 years ago

“Look same as photos will be perfect, look easy to install, quick delivery would recommend and would use again”

Helpful Report

Posted 6 years ago

“Quick and efficient. Thanks”

Helpful Report

Posted 6 years ago

“Tried phoning them to busy left message no reply emailed no reply delivery company messed up with delivery twice”

Helpful Report

Posted 6 years ago

“Ok did what they said when they sad”

Helpful Report

Posted 6 years ago

“The products requested were promptly despatched and were truthfully described. No better performance is expected. Therefore five stars.”

Helpful Report

Posted 6 years ago

“Service is excellent as I have purchased recently but this strip light I can not get to work tried everything to no avail.”

Helpful Report

Posted 6 years ago

“Excellent”

Helpful Report

Posted 6 years ago

“Hi Guys, Delivery was good the parcel arrived exactly when it was supposed to, the bulbs could have been packed better they were placed on one side of the carton rather than in the middle surrounded by the protective cushioning of the scrunched paper, I haven't fitted either of the bulbs yet I'm waiting something that will reach the roof of the warehouse, so we'll see if the bulbs survived the delivery or not, CC.”

Helpful Report

Posted 6 years ago

“all good”

Helpful Report

Posted 6 years ago

Lyco is rated 4.7 based on 16,553 reviews