Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,556 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Saturday 4th Jan for delivery Monday. Monday 11 am no tracking email. Emailed got automated response saying it would take 5 days to contact. Rang Tuesday got a recorded message saying delays due to Black Friday and call cut off with no chance to speak to 'customer care'. Goods eventually arrived Tuesday and were fine. Just the Lyco experience not good.”

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Posted 6 years ago

“had a problem with my card”

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Posted 8 years ago

“My first order was perfect 3 weeks ago. Delivery was following day. But this time was a week later.”

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Posted 9 years ago

“Products are a good price but if anything goes wrong they ignore you”

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Posted 6 years ago

“Make sure the ordered bulbs fit”

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Posted 6 years ago

“The bulb was all i expected but had a job to connect the 4 pins the spring loaded connecters kept slipping off it was only with the help of an electricin freind of mine we managed to get it to stay on, only to find the whole unit was worn ouit”

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Posted 9 years ago

“Service from the company in terms of promptness is excellent. However, one of the 3 DC driver failed on installation but given the price not worth returning. Would look for better quality next time”

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Posted 7 years ago

“Despite good packaging, bulbs arrived broken so can't give five stars”

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Posted 8 years ago

“The items look good, but they came in a plastic bag. The items are very fragile, and coming like this will always have its downside. I haven't used them yet. Will have to set them up. One of the items came without the cap at the bottom. So this would put this item as a fault. I believe that the delivery package should have been a much more sturdy package for what it was.”

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Posted 6 years ago

“I'd give you five except that you recommended C batteries for the lights we bought. So we ordered 10 packs only to find that you should have recommended D batteries. £30 wasted!”

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Posted 7 years ago

“Damaged goods, had to get a full refund, no hassle with this, but disappointing as this has happened before. Somebody needs to check items before they are dispatched.”

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Posted 9 years ago

“Bought Nordlux lights quick delivery and competitive price. Lyco were great! However, I needed to return one of the lights and Lyco use Hermes. I paid £4:98 online and arranged collection. No one turned up, so after two days I ended up taking it to a Hermes parcel drop outlet. Then trying to trace it is impossible. Hermes IVR and website didn't initially recognise the barcode. Now the app just reports 'On way back to retailer'. Hermes may be cheap for retailers to use, but their customer experience is appalling. So can't trace to see if Lyco have the parcel now and no refund yet.”

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Posted 5 years ago

“took too long to deliver, client very unhappy, delivery date was changed twice”

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Posted 9 years ago

“#NAME?”

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Posted 9 years ago

“Not next day delivery as oromised”

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Posted 9 years ago

“Ask me again in 9 1/2 years .”

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Posted 7 years ago

“My confirmation order email said the expected delivery date would be the 27th Feb. The goods did not arrive till 6th March”

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Posted 8 years ago

“I havent opened them yet as using them in a new property awaiting a move in date.”

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Posted 5 years ago

“Good service. Lights purchased look great but Nordlux offer pretty poor quality and the floodlights specifically say Easy Install - that was frankly a joke.”

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Posted 8 years ago

“delivered on time”

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Posted 7 years ago

Lyco is rated 4.7 based on 16,556 reviews