Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,589 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They did (amost) exactly what they claimed on their website.”

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Posted 14 years ago

Thank you for your comments. Should you have anything you would have liked done differently please let us know so we can improve the service we offer. Kim Puttick Customer Service Manager

Posted 5 years ago

“Third time we've bought this product. First two all very fast and efficient. This time, took several weeks. Web site originally said "in stock", but two follow-up holding emails kept us informed about supply issues.”

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Posted 11 years ago

“Site easy to use, technical knowledge of customer service could be higher”

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Posted 12 years ago

“Very efficient. Convenient, but an expensive way to purchase compared to alternative sources.”

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Posted 10 years ago

“Web site much better than it used to be. I had given up using Lyco because of the unfathomable web site. I had some problems on checkout because I missed confirmation buttons; that is one for the discount code and the other for the method of payment. I thought I'd paid by credit card but ended up being invoiced? Hope this helps. The next day delivery is very good.”

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Posted 13 years ago

“P&P usually expensive but ordered on this occasion as free for a day”

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Posted 14 years ago

“I am impressed with the ease of use of their site and the speed of response. I sometimes find that their range of lights, fittings, accessories and spare parts is limited. if they have got what I need great, but I do sometimes have to go elsewhere for items that are not held in stock.<br>”

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Posted 16 years ago

“Well packaged, quickly delivered. Easy web site to use.”

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Posted 11 years ago

“wider range of products and carry sufficient stock to service your customer needs.”

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Posted 16 years ago

“Delivery was timely and well packaged but address was incomplete and delivery man needed to phone office to complete delivery”

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Posted 13 years ago

“Good Product”

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Posted 10 years ago

“I have discovered that the 20 Sylvania GU10 lamps that I bought from Lyco for over £2.50 each I could have bought from CPC for£1.33 each. Lyco are therefore almost twice as dear and there can be no justification for this discrepancy.”

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Posted 13 years ago

Mr Tulloch, we were shocked to see your comments on pricing as we invest a lot of time and effort in ensuring our prices are always competitively priced. On investigation we have found that you are not actually comparing the right product, you are comparing a 2500 hr Sylvania product against our 4000 hour Sylvania product. We are actually .43p cheaper than CPC as you can see from the below descriptions. The pricing was correct at the time of responding to your concern. cpc.farnell sylvania0022903 lamp-halogen-gu10-4000hrs-50w-flood/dpLP02576 £3.02 lyco.co.uk Sylvania-Halogen-GU10-and-GZ10-Light-Bulbs £2.59 I hope this information reassures you about are commitment to competitive market pricing and that you will continue to use Lyco for all your Lighting needs. Jayne Bates Customer Service

Posted 5 years ago

“Very good company with competitive prices”

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Posted 14 years ago

Thank you for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 5 years ago

“Good company, good products, good prices”

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Posted 16 years ago

“Arrived on time bulbs were the correct items ordered”

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Posted 9 years ago

“good choice of goods”

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Posted 16 years ago

“Good prices, and an extensive range of the better LED lighting around, which is why I have started using this company, together with the promised next day delivery at no extra cost (happened each time, too, even to my somewhat remote Suffolk address). I could wish that there was an option to wait for all items to be in stock, rather than a second (or 3rd) package on backorder, as being onhand for delivery is an issue for many of us. And while Fedex is normally quite professional (the recent London deliveries were fine, Ipswich Fedex had a Suffolk moment), from a customer perspective Interlink is so much better with their mobile phone update giving a 1-hr slot on the day. Feel sure I will use Lyco many times again, despite the Fedex factor.”

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Posted 13 years ago

Thank you for taking the time to leave feedback and for your continued custom. I have amended your account to be ship complete so if an item is out of stock the order will wait for that item and then ship. If you need a part order in future you can ask for this to be amended for that specific order only. I hope this helps. Kim Puttick Sales Office Manager

Posted 5 years ago

“Prompt service. Good price. Items well packed but one bulb broken in a pack of ten (out of a hundred ordered). Probably didn't happen in transit and the tinkling of glass was obvious. This should probably have been picked up during packing hence the 'Poor' rating for the bulbs themselves.”

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Posted 14 years ago

I am sorry you received a damaged lamp. Because of the nature of the goods this does happen occasionally but I can assure you we would never knowingly dispatch a broken item. I have raised a credit for the damaged item but if you would prefer a replacement please let us know. Kim Puttick Customer Service Manager

Posted 5 years ago

“Very helpful answering e-mailed query....alot of companies list e-mail addresses butr never seem to respond!!”

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Posted 16 years ago

“In this instance, as usual, good quality product, rapid and efficient delivery. Bit disappointed with an earlier request for help in identifying a battery - no response and, on a second request for help, still no response. I emphasise however, that the quality and normal service is first class.”

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Posted 16 years ago

Lyco is rated 4.7 based on 16,589 reviews