Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,604 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Satisfactory”

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Posted 15 years ago

Thank you for your feedback, we still have some stock of incandescent bulbs and we can keep you updated on the latest bulb bans from the EU. Kim Puttick Sales Office Manager

Posted 6 years ago

“needed technical inf by phone. response excellent”

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Posted 15 years ago

Thank you for your feedback, I am glad that we were able to help you over the phone, we are currently reviewing our website and will be adding more technical information for the products so that all you need to know will be available at the click of a button. Kim Puttick Sales Office Manager

Posted 6 years ago

“Excellent service”

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Posted 15 years ago

Thank you for your feedback, please visit us again soon. Kim Puttick Sales Office Manager

Posted 6 years ago

“Excellent service, well set out web site with easy ordering, prompt delivery.”

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Posted 15 years ago

Thank you for your feedback, we have been making improvements to the website recently, it is good to see that these have improved the customer experience. Kim Puttick Sales Office Manager

Posted 6 years ago

“Easy and fast service and web page options.”

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Posted 15 years ago

Thank you for your feedback, please visit our website again soon. Kim Puttick Sales Office Manager

Posted 6 years ago

“Excellent company. Speedy delivery. Would be nice if you could order the T4 Fluorescent Tube in single quantities”

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Posted 15 years ago

Thank you for your feedback, the reason for the T4 tubes being sold in multiples is due to the difficulty in packaging them individually to prevent damage during delivery, we get far fewer breakages now that they are sent out as a complete box. Kim Puttick Sales Office Manager

Posted 6 years ago

“speedy service cannot compain about the problem with the 2 lamps due to the price”

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Posted 15 years ago

Thank you for your feedback, I am sorry that some of the items were damaged, you can always call our Customer Services Department from 09:00-17:30 on 01908 651100 opt 2, they will be more than happy to discuss a solution to the problem not matter what the cost of the product. Kim Puttick Sales Office Manager

Posted 6 years ago

“Always very quick delivery”

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Posted 15 years ago

Thank you for your feedback, please come back to our website soon. Kim Puttick Sales Office Manager

Posted 6 years ago

“Excellent website and easy to navigate around different products. Great descriptions of products”

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Posted 15 years ago

Thank you for your feedback, it is great to see that some recent changes that we made to our website have improved the overall customer experience, please come back soon to see the changes as we continue to expand our range and make further improvements to the website. Kim Puttick Sales Office Manager

Posted 6 years ago

“Excellent service - I received my order the next day & it was very securely packaged using materials which could be recycled.”

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Posted 15 years ago

Thank you for your feedback, please come back soon to look at our Latest Offers and New Products. Kim Puttick Sales Office Manager

Posted 6 years ago

“I buy from Lyco as they have the largest range of items at reasonable prices. Last week I accidently ordered the wrong item and the girl in customer services was very polite and intelligent and sorted out the problem to my satisfaction.”

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Posted 15 years ago

Thank you for your feedback, I am pleased that our Customer Services Department were able to resolve the problem that you had with your order. We do monitor returns on all products that we stock and if we can see that there is a problem with a particular product or brand we will have it re-tested to ensure the quality is up to our standard, unfortunately as with all products that are manufactured we do very occassionaly get a faulty batch, we will always exchange a product if it is still within the warranty period and it has failed prematurely. Please call our Customer Services Department in the future if you feel this is the case. Kim Puttick Sales Office Manager

Posted 6 years ago

“great”

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Posted 15 years ago

Thank you for your feedback, please come back soon and view our Latest Offers and New Products. Kim Puttick Sales Office Manager

Posted 6 years ago

“Excellant service but poor quality goods.”

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Posted 15 years ago

Thank you for your feedback, I am sorry that you were not happy with the quality of the products, we do have a change your mind guarantee in place, so in the future if you are not happy with any product that we send you, pleaes contact our Customer Services Department are open from 09:00-17:30 they will be happy to help you. Kim Puttick Sales Office Manager

Posted 6 years ago

“Good prompt service”

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Posted 15 years ago

Thank you for your feedback, please visit us again soon. Kim Puttick Sales Office Manager

Posted 6 years ago

“good value for money, quick delivery”

Helpful Report

Posted 15 years ago

Thank you for your feedback, please come back soon to see our Latest Offers and New Products. Kim Puttick Sales Office Manager

Posted 6 years ago

“Well stocked firm, prompt attention”

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Posted 15 years ago

Thank you for your feedback, please come back soon to see our New Lines and Latest Offers. Kim Puttick Sales Office Manager

Posted 6 years ago

“good web site quick del”

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Posted 15 years ago

Thank you for your feedback, please come back soon. Kim Puttick Sales Office Manager

Posted 6 years ago

“A very useful service”

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Posted 15 years ago

Thank you for your feedback, we do still have stock of incandescent bulbs, keep an eye on our website for the latest EU updates on incandescents and our suggestions for alternative bulbs. Kim Puttick Sales Office Manager

Posted 6 years ago

“Product just as we ordered, the service good delivery very prompt.”

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Posted 15 years ago

Thank you for your feedback, please come back soon. Kim Puttick Sales Office Manager

Posted 6 years ago

“Great fast service”

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Posted 15 years ago

Thank you for your feedback, please come back soon. Kim Puttick Sales Office Manager

Posted 6 years ago

Lyco is rated 4.7 based on 16,604 reviews