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Lyco Reviews

4.7 Rating 16,348 Reviews

96 %

of reviewers recommend Lyco

Company Reviews

Product Reviews

4.7

Based on 16,348 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

Visit Website

Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Lyco 5 star review on 3rd December 2023

Lyco 5 star review on 5th October 2023

Lyco 5 star review on 30th June 2023

Lyco 5 star review on 30th June 2023

Lyco 5 star review on 17th January 2023

Lyco 5 star review on 25th September 2022

Lyco 5 star review on 18th February 2022

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchasing my order was easy my parcel was delivered in 1 day and was packaged well Unfortunately I ordered the wrong item so I am in the process of returning which would be better if there was more choice”

Posted 4 months ago

“Excellent service and very quick delivery”

Posted 4 months ago

“Package was poorly packed and arrived damaged.”

Posted 4 months ago

Sincere apologies your order arrived with the packaging less than pristine. Let us know please if we can assist further. The Customer Care Team

Posted 3 months ago

“Order was dealt with promptly and arrived in good order. I bought a 'Dimmable 40W LED Panel 1200mm x 300mm Daylight 5500K-6000K', however in the instructions it said 'don't use this item with a dimmer switch'. Also the webpage should mention, when buying this product that you also need the 40W LIFUD Driver - 1000mA. Very easy to put up for an average DIYer, and the light is very effective.”

Posted 4 months ago

“Great service, from ordering to delivery extremely smooth.”

Posted 4 months ago

“all good with the lights well packed and good price”

Posted 4 months ago

“Excellent service with good communication and very prompt delivery. The Vtac 50w floodlight at the front of the house is now operational and provides good light (warm white) and coverage.”

Posted 4 months ago

“I’ve been trying to track the AR111 fittings for a while and eventually found them on Lycos WS, ordered them and 18 hours later they arrived, very efficient.”

Posted 4 months ago

We are delighted you are so pleased with your purchase and very much appreciate you taking the time to comment. Kind Regards Customer Service

Posted 3 months ago

“I purchased a battery powered 10 LED twin head, motion sensor security light that appears to be good quality at a very reasonable price. It has since been installed and functions just as expected, throwing two circles of light below my front porch steps. The angles of light are adjustable to suit particular requirements and uses four AA Duracell batteries ( not rechargeables, these being slightly fatter so do not fit inside the battery housing). The unit was simple to fit and I am very pleased both with the purchase and the above average fast service provided by Lyco.”

Posted 4 months ago

Thanks for taking the time to comment, much appreciated. Kind Regards Customer Service

Posted 3 months ago

“I have purchased off LYCO before and always had top service, even when one item went faulty weeks later was sorted no bother. would recommend LYCO.”

Posted 4 months ago

“good communication, fast delivery in good condition as described.”

Posted 4 months ago

“Light was advertised as energy efficient rating as A, I received and it states rating of E, dissapointed as misleading.”

Posted 4 months ago

“Good service.Delivery is rubbish.”

Posted 4 months ago

“Excellent product. Work top strip light kit. Quick delivery and very reasonable price. Highly recommended.”

Lyco 5 star review on 3rd December 2023

Posted 4 months ago

“Easy to use web site, competetive prices & good delivery”

Posted 4 months ago

“Fast, efficient service underpinned by a comprehensive product offer unsurpassed, in my opinion, within the industry. Highly recommended.”

Posted 4 months ago

“Slight problem to start with on the website otherwise very good service received goods next day as promised”

Posted 4 months ago

“Delivery was good but the product was damaged beyond repair. end caps and lamp holders.”

Posted 4 months ago

“Good choice of product (florescent light) at very economical prices. Next day delivery at low cost arrived on time. Competitor wanted £9+ delivery against £3+ by Lyco. I have no hesitation in recommending the firm and they will be my first port of call if I need any other electrical products.”

Posted 4 months ago

Thank you, we very much value our customer’s feedback. We look forward to you shopping with us again soon. Kind Regards Customer Service

Posted 3 months ago

“Products as described & delivery confirmation was speedy. Issue with Yodel but sorted by Lyco customer services the same day.”

Posted 4 months ago

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Lyco is rated 4.7 based on 16,348 reviews