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Lyco Reviews

4.7 Rating 16,605 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
“There was an issue with the product I bought from them - the customer service was very quick and helpful. The product was sent back and the money refunded without a problem”
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Posted 8 years ago
“Very good all round service.”
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Posted 8 years ago
“Excellent value, well packed and arrived intact. Easy to fit & just as described. Would use this site again. Thank you.”
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Posted 8 years ago
“Lyco delivered the goods I requested at a good price and without delay.”
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Posted 8 years ago
“Excellent all round sales service. Good product at a very competitive price.”
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Posted 8 years ago
“Excellent all round”
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Posted 8 years ago
“excellent service from them”
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Posted 8 years ago
“Service was excellent, delivered quite quickly. However, this is not a 'direct' replacement for the fitting I have, quite extensive modifications were needed, the complete removal of all ballast and changes to connection. But the end product is very satisfactory, good strong white light which is exactly what I wanted to achieve”
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Posted 8 years ago
“Easy and quick.”
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Posted 8 years ago
“Problem with delivery Namely got loss but after care service was excellent especially Trish”
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Posted 8 years ago
“top quality service”
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Posted 8 years ago
“Delivered promptly delighted with product .”
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Posted 8 years ago
“Quick and easy to use service”
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Posted 8 years ago
“Fast, efficient service and great delivery details. Products are extremely good and I would thoroughly recommend using Lyco Company.”
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Posted 8 years ago
“Products arrived quickly and as expected”
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Posted 8 years ago
“Had exactly what i wanted at a resonable price and quick delivery.”
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Posted 8 years ago
“Very good”
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Posted 8 years ago
“Good choice of bulbs, perfect delivery via DPD Rather hyper-communicative with the number of emails after placing the order - it's only a few bulbs, guys! Excessive packaging too - my modest order came in 2 boxes, one twice as big as the other. But I could repackage everything into the smaller box. Would have avoided a lot of unnecessary inflated plastic padding.”
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Posted 8 years ago
Thank you for taking the time to respond to our feedback request.  I am very pleased you are happy with your purchases. As with many on-line retailers we send an order confirmation on completion of the transaction, a dispatch email and anemail advising a delivery time slot.  Experience has taught us that our busy customers like to be kept informed to ensure they do not experience the frustration of missing  delivery and can make alternative arrangements if necessary.  We have a very extensive range of products resulting in particular items being dispatched from separate warehouses, as in your case,  hence the two boxes.    We endeavour to ensure our customers receive their products in the first class condition expected hence they are packed securely for transit.  Disappointment to customers is therefore avoided and also the need to send out replacements which would involve more packaging and another journey.  We are very much aware of our responsibility towards the environment and all packaging including the padding is recyclable. With recycling facilities readily accessible to the majority of the population we are confident this can be disposed of responsibly.  I trust your comments have been addressed satisfactorily and thank you again for getting in touch. Kind Regards Patricia MullaneCustomer Care Manager
Posted 6 years ago
“Very good. Delivery was quick. Items well packaged”
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Posted 8 years ago
“excellent product, price and delivery”
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Posted 8 years ago
Lyco is rated 4.7 based on 16,605 reviews