Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,555 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wide selection of products, and very speedy delivery. Terrible, slow website!”

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Posted 15 years ago

“THE SEARCH FACILITY IS USELESS. THEIR IS NO LOGICAL ORDER IN THE WAY A SELECTION CAN BE MADE”

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Posted 15 years ago

“The product arrived on the next working day even though I had chosen standard delivery. That was impressive.”

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Posted 11 years ago

I am very sorry for the problem with your delivery. we would like you to be 100% happy with the product you have chosen and will gladly exchange the radiator for a checked and repacked item, this could be with you from stock tomorrow. Customer service will contact you to see if you would like a replacement and collection later today. Apologies for any inconvenience caused. Regards Jayne Bates Customer Service Advisor

Posted 5 years ago

“I was impressed by the immediate replacement of the faulty bulb - it arrived the following day.”

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Posted 7 years ago

“good site, good price, good service”

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Posted 15 years ago

“easy to order and very quick delivery however when i ordered my items, unfortunatly i put my old postcode in for delivery therefore the delivery address was incorrect but i called customer service and they said they would inform the driver of them correct address. The item was delivered the following day,according to the internet, so i called customer service and they said i wasnt home to left it at no. 8. i constantly knocked at the door with no answer so put a note through the door. A couple of days later a neighbour said there was a parcel at the post office for me. I went to collect it only to be informed that the driver had infact left it at my old address not no. 8 so he had lied to customer service and then to me, so dissappointed about this but overall service very good.”

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Posted 14 years ago

“good service”

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Posted 9 years ago

“The website didnt give as much information as I would have like, I ordered the wire lighting system, the info did not tell me how big the transformer was..I have no access to a loft and there was nowhere to hide it . Although it was straight forward to send the package back I was not prepared for the shock of paying £23 for postage to return the item...will not be ordering again..cant afford it if I have to return”

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Posted 13 years ago

I am sorry your fitting was not to your requirements and would always encourage you to contact our sales team should there be anything you were uncertain about, they would be only too happy to find the information for you. Kim Puttick Customer Services Manager

Posted 5 years ago

“The problem was caused by the delivery company which placed my parcel by a neighbours door when I was in an waiting. There was no contact number for Hermes and I had to go searching”

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Posted 6 years ago

“Very efficient service but occassionally items have been missed out of order<br>”

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Posted 17 years ago

“Lyco's website is easy to navigate and the goods arrived on time and exactly as ordered. Perhaps not the cheapest, but ease of ordering makes it worth it.”

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Posted 11 years ago

“Goods received well packed therefore no damage to Circular flourescent light. Notification of goods in transit, delivery date & time spot on.”

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Posted 8 years ago

“Fast services”

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Posted 13 years ago

“Polite and efficient, I have used them before and will use them again in the future.”

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Posted 7 years ago

“Nothing wrong with their service, the item purchased (a plug-in fly killer) was delivered on time as promised.”

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Posted 7 years ago

“No Problems Excellent product but the shipping is a little steep”

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Posted 6 years ago

“Good company - good website - although sometimes lightbulbs are hard to find if you're looking for something unusual. The quick find is not very good at helping! My real gripe however (and the reason I don't order until a% off day) is the cost of the postage/courier service. It should be much much lower. Add the obligatory £9.99 to any lightbulb order and you may as well forget the cheaper prices.”

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Posted 16 years ago

“Item received promptly.”

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Posted 12 years ago

“Until my last order I have always found them to be very helpful. I was disappointed with my last order - the packaging on the goods was in a dreadful state and a number of parts were missing - not what I would have expected from this company.”

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Posted 14 years ago

Sylvia, I am sorry that our products were not up to our normal standard, we are fully investigating this to ensure that it does not happen again, please accept my apologies for the inconvenience this has caused you. Kim Puttick Sales Office Manager

Posted 5 years ago

“Great service, with rapid dispatch of orders, and a good catalogue of items to choose from.”

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Posted 15 years ago

Lyco is rated 4.7 based on 16,555 reviews