Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,776 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

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Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 12th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just found thi s site and glad I did- excellent customer service and products- thank you and would definitely recommend. Hope to purchase from you again.”

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Posted 6 years ago

Thank you so much Lesley, we really appreciate you taking the time to leave us a review. Lucy

Posted 6 years ago

“Fabulous trousers and brilliant service. Very helpful with my phone query. Delivery was extremely quick. Couldn't recommend more highly.”

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Posted 6 years ago

Thank you so much Carol, this is fantastic to hear! Lucy

Posted 6 years ago

“I bought a pair of Robell cropped trousers which did not fit. I returned them and I loved the fact that you notified me when you had received them(very rare) and notified me again when you had issued a refund. I bought another pair which did fit which were delivered very promptly. Thank you - excellent service.”

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Posted 6 years ago

Val thank you so much thats great to hear. We love getting such lovely feedback. Thank you very much indeed. Lucy.

Posted 6 years ago

“Iam so pleased with your service that I have passed your email to my friends thank you I hope to buy more from you Pauline Scott-Johnson”

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Posted 6 years ago

Oh thats locely to hear Pauline. Thank you so much for doing that for us. Very kind and very much appreciated. Lucy.

Posted 6 years ago

Pauline. Thank you very much indeed. Lucy.

Posted 6 years ago

“Excellent service and the order arrived correct and promptly. Thank you , I will use you again.”

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Posted 6 years ago

Thank you so much Rosemary, we really appreciate you taking the time to leave us a review. Lucy

Posted 6 years ago

“Brilliant service and very helpful”

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Posted 6 years ago

Thank you so much Jane. Lucy

Posted 6 years ago

Thank you so much for your review Jane, this is lovely to hear. Lucy

Posted 6 years ago

“Good value fab for holidays x”

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Posted 6 years ago

Thank you Pam. Lucy

Posted 6 years ago

Thank you Pam. Lucy

Posted 6 years ago

“As always I was nervous about ordering on line but you had exactly what I wanted and what I couldn't find anywhere locally. Perfect service and delivery. Thank you, I have now bookmarked your website.”

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Posted 6 years ago

Kath. Thank you for trusting us. We are an independent boutique in Saddleworth, run by a super team of girls and we love nothing better than getting such great feedback from our lovely online customers like yourself. Thank you so much. We really love being bookmarked too!! Lucy.

Posted 6 years ago

“Easy to order received item very promptly and I love the quality of my trousers. I would use Lucy cobb again”

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Posted 6 years ago

Thank you Patricia thats lovely to hear. Lucy.

Posted 6 years ago

“Sad to say the order I made was accepted , a email saying it had been dispatched only to get a phone call telling me the trousers had been the wrong size and they were sold out of mine ☹️”

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Posted 6 years ago

Georgia. Thanks for your feedback and im sorry to hear that happened. Occasionally we sell items in store in between thr order coming in and us picking the items. It doesnt often happen as the team are keen to pick the stock asap after the orders are received. We also carry a lot of stock in most styles so it only happens occasionally. Im unsure why you had the confimation though as when the system clears the item it is that item thats been ordered. Let me look into it today for you Georgia and please accept my apologies in the menatime. Lucy.

Posted 6 years ago

Hi Georgia. Once again please accept our apologies. It appears the incorrect size was picked and put through the sytem to be sent to you and the despatch note sent to you and then the checker realised that they were the wrong size which had been picked. Im so sorry for the inconvenience caused to you. We are looking at changing our systen which should avoid this happening in future. We will certainly try to get them for you again if you would like. Kind regards. Lucy.

Posted 6 years ago

“Very fast and efficient service”

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Posted 6 years ago

Perfect. Thank you Denise. Lucy.

Posted 6 years ago

“Prompt despatch and speedy delivery was much appreciated. The Robell trousers ordered for my Mother fitted perfectly. Thank you.”

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Posted 6 years ago

Brilliant. Thank you Elizabeth. Lucy

Posted 6 years ago

“Excellent service and good prices. Notified me by email when a product was back in stock and despatched immediately after ordering. Received the next day.”

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Posted 6 years ago

Perfect. Thank you so much Heather. Lucy.

Posted 6 years ago

“Very prompt response & great customer care - first class would highly recommend Lucy Cobb to everyone- thank you.”

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Posted 6 years ago

Sharon. Thank you so much. Means such a lot to us. We try to give the best possible service and we are so glad it’s appreciated by our lovely customers. Thank you again. Lucy.

Posted 6 years ago

“First class shopping experience with Lucy Cobb - arrival was really quick.”

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Posted 6 years ago

Jasmine. Thank you so much. Means such a lot to us. We try to give the best possible service and we are so glad it’s appreciated by our lovely customers. Thank you again. Lucy.

Posted 6 years ago

Brilliiant thank you Jasmine. Lucy.

Posted 6 years ago

“Really quick delivery. Thank you for excellent service.”

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Posted 6 years ago

Jasmine. Thank you so much. Lucy

Posted 6 years ago

“Lucy Cobb is a great company with wonderful customer service. Your delivery time is excellent and returns are refunded very promptly. I simply love the Robell trousers......they fit beautifully and you stock a great range of colours and styles.”

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Posted 6 years ago

Ann. Thank you so much. Means such a lot to us. We try to give the best possible service and we are so glad it’s appreciated by our lovely customers. And Robell are just amazing!! Thank you again. Lucy.

Posted 6 years ago

“Always excellent service. I live in Scotland (ex oldhamer) delivery always quick and reasonably priced £1.99 not your usual £5/6. Goods always good quality x”

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Posted 6 years ago

Pam. Thank you so much. Means such a lot to us. We try to give the best possible service and we are so glad it’s appreciated by our lovely customers. Ex-Oldhamer too!! Hope the weather is better where you ate now! Thank you again. Lucy.

Posted 6 years ago

“Happy with my top fits me ok just would of like a bit more size wise ordered my normal size and bit smallest than I like”

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Posted 6 years ago

Susan thanks for your review. I’ll look into the top and see if we can do any more with the sizing on it. Thanks for letting us know. Lucy.

Posted 6 years ago

Hi Susan, sorry the top didnt fit...feel free to return it for a bigger size. Kind regards. Lucy.

Posted 6 years ago

“Excellent prompt service Brilliant”

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Posted 6 years ago

Ann. Thank you so much. Means such a lot to us. We try to give the best possible service and we are so glad it’s appreciated by our lovely customers. Thank you again. Lucy.

Posted 6 years ago

Lucy Cobb is rated 4.9 based on 4,776 reviews