Lucy Cobb Ltd Reviews

4.92 Rating 1,257 Reviews
98% of reviewers recommend Lucy Cobb Ltd
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
99%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.98 out of 5
"Brilliant service, thank you."
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Posted 4 hours ago
Visit Website
"Fantastic service Easy online order Brilliant value I paid £20 more for same trousers on my high street Excellent delivery"
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Posted 17 hours ago
Bernadette. Fantastic. Thanks so much. Lucy.
Posted 14 hours ago
"Love Robell. Have got many pairs particularly the summer range."
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Posted 18 hours ago
Thanks very much Christine. Lucy
Posted 14 hours ago
"I absolutely love my robell trousers. Ordering was simple and arrived very quickly, all very efficient. Thank you Lucy Cobb, I will definitely order through you again."
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Posted 18 hours ago
Super, thats great to hear Helen, thank you. Lucy x
Posted 14 hours ago
"good service, quick and efficient."
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Posted 19 hours ago
Thank you. Lucy
Posted 14 hours ago
"Trousers are a good fit, had lots before, prompt delivery, very satisfied."
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Posted 20 hours ago
Thank you Sheila. Lucy.
Posted 14 hours ago
"I love Robell trousers (but wish they had a pocket) and the service from Lucy Cobb was great. Two days to deliver to London metropolitan; the order was placed on a weekend and posted the following day. One thing: perhaps I didn’t see on the website that the fleecy trousers were Slim Thigh fit. Did I miss that? I wear snug clothing, so it’s OK, but not being blessed with slim thighs may have meant an incorrect purchase and return. Thanks for a great service. Pam. London W5"
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Posted 1 day ago
Hi Pam. Thanks for the feedbaxk. Ive checked your order and its the Marie fleece trousers you ordered. The Marie are called a ‘slim’ fit. The Bella are also slim fit. Both are quite generous on the thighs and not super slim/ skinny. The Rose are super slim. Glad you love your Marie fleece lined trousers. Thanks again. Lucy.
Posted 14 hours ago
"Very pleased with my purchase and it arrived promptly"
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Posted 1 day ago
Perfect. Thanks Alison. Lucy
Posted 14 hours ago
"Very efficient parcel arrived very quickly."
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Posted 1 day ago
"Excellent service particularly when returning an item. The credit is processed rapidly."
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Posted 1 day ago
"fantastic service from Lucy Cobb, parcel delivery quickly and packed beautifully, staffs so very helpful when phoning in an order nothing is to much trouble and the internet service is so easy to use Well done ladies"
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Posted 1 day ago
"Quick, efficient and competent."
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Posted 2 days ago
"Perfect fit"
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Posted 3 days ago
"Informative website. Good delivery service."
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Posted 3 days ago
"Very pleased with my purchase,which arrived very swiftly. Many thanks."
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Posted 4 days ago
"Great product...wish I could have another similar but it was the last one."
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Posted 4 days ago
"Lovely shopping experience, very helpful and honest staff"
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Posted 4 days ago
"Really good and efficient company to deal with. Had to return an item and their system is excellent. I will buy from them again as they have a great selection."
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Posted 5 days ago
"Very good service"
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Posted 5 days ago
"Very quick and efficient"
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Posted 6 days ago
Lucy Cobb Ltd is rated 4.92 based on 1,257 reviews