Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,778 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 12th January 2026

Anonymous

Anonymous // 01/01/2019

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“Ordered Bella trousers and shorts on line,excellent service arrived neatly packed and fit perfectly. Thank you.”

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Posted 7 years ago

Carol. Many thanks and enjoy wearing your Bella trousers and shorts. Im going to take some shorts on my next holiday...they are so lovely! Thank Lucy x

Posted 7 years ago

“I have to say that this company are very reliable and helpful, I have purchased many items from them in the past and I'm sure I shall be back for more. Their trousers and shorts are an excellent fit for those people who want to look smart even when casual.”

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Posted 7 years ago

Wendy, thank you so much for your lovely review. It means a lot to us as an independent boutique. The Bella 05 shorts are definitely a holiday essential! Thanks again. Lucy x

Posted 7 years ago

“Excellent, friendly customer service. Delivery was fast. Very happy with my first experience, will definitely be using Lucy Cobb ltd again. Thank you.”

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Posted 7 years ago

Thank you Jacqueline. We are thrilled to bits hearing that. Thank you. We look forward to helping you with your next pair of trousers. Lucy x

Posted 7 years ago

“Love my new Tori clutch bags! Every colour under the sun... spoilt for choice... so just had 2! Maybe 2 again next month! Excellent service and very fast delivery”

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Posted 7 years ago

Hi Lucy 🥰 Thanks for your review and yes arent they amazing!! See you soon Lucy x

Posted 7 years ago

“Brilliant service. Ordered on the Tuesday and arrived Thursday. Really happy with my scarf.”

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Posted 7 years ago

Thank you Angela. Means a lot to us. Lucy x

Posted 7 years ago

“Quick efficient service”

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Posted 7 years ago

Kathryn, thank you so much for your review. It is fantastic to hear that you are happy with our quick service, we aim to send out all orders on the day we receive them. Thanks again, Lucy

Posted 7 years ago

“Easily ordered prompt delivery good item - what more could you wish for? Oh, good price too.”

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Posted 7 years ago

Elizabeth, thank you so much for your review. This is wonderful to hear and we really appreciate you taking the time to leave us a review, it really means a lot to us as an independent business. Thanks again, Lucy

Posted 7 years ago

“Perfect service (again) from Lucy Cobb Limited .... recent online order intercepted by the team to change my size (they came up big, so they changed it for me.) .... not sure where else you would get such personal individual attention. Thanks LC team xx”

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Posted 7 years ago

Debbie, thank you so very much. We aim to look at the sizing of our items and if we know they are coming up on the bigger or smaller size, then to let our customers know, this makes for a smoother service for you as there is no need to return and reorder the correct size. We're glad this has worked for you and you are happy with our service. Thank you again, Lucy

Posted 7 years ago

“Received a phone call regarding my online order advising me the sizing was on the big size. I ordered anyway but they were quite correct and sadly I had to return my trousers. I always find Lucy Cobb very helpful.”

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Posted 7 years ago

Margaret, thank you so much for your review. We try to ring with anything we think could help our customers, whether it be ordering 2 of one item or if we are aware of the sizing being on the smaller or bigger size. Thanks again, Lucy

Posted 7 years ago

“Bought the robell shorts for my holiday, very pleased with my purchase and delivered promptly.”

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Posted 7 years ago

Glenys, thank you so much for your review. We hope you love wearing your new Robell shorts. Thanks again, Lucy

Posted 7 years ago

“Delivered as promised”

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Posted 7 years ago

Lesley, thank you so much for your review. We love hearing this. Hannah

Posted 7 years ago

“A brilliant shop. I purchased two pairs of trousers in different sizes, kept one pair and returned the pair which were too big. I posted them on 20 February and on 21 February received an email to say that they had arranged a refund. What an excellent service.The staff are very helpful too as I did speak to them on the phone some time ago about another matter. It is great, too, that they Royal Mail. I will be shopping with Lucy Cobb again.”

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Posted 7 years ago

Dorothy, thank you so very much for your review. This is so lovely to hear how happy you are with our service and we hope you love your purchases. Thanks again, Lucy

Posted 7 years ago

“Quick service for a small company and speedy refund. I ordered the wrong trousers but ended up with correct ones in good time. Slightly disappointed that the 10% wasn’t honoured when I changed them. But was written to promptly to explain the policy. Slightly shortsighted as next time I will go to another company next time for the discount!”

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Posted 7 years ago

Ann, thank you for leaving us a review. We really appreciate your feedback and take it on board when looking at how we can further improve our customers experience shopping with us. Thanks again, Lucy

Posted 7 years ago

“Thankyou. The size 8 Robell trousers I ordered arrived within a couple of days, are top quality and a good length for me as a petite woman. However, I think the size 10 may be a better fit for me, so will need to return them for exchange or call in during the next couple of days.”

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Posted 7 years ago

Marie, thank you very much for your review, we will be happy to refund you and find you the correct size, you can do this online or in store, whichever is best for you. See you soon. Lucy

Posted 7 years ago

“Ordered some Robell 7/8 trousers for a good price with free delivery. Order processed promptly and trousers arrived quickly. Recommend and will certainly use again.”

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Posted 7 years ago

Theresa, thank you so very much, this is fantastic to hear. We're glad you love your trousers and are happy with our service. Thanks again, Lucy

Posted 7 years ago

“Very pleased with my purchase and good service”

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Posted 7 years ago

Kathy, thank you so much for your review. We really appreciate it as an independent business. Thanks again, Lucy

Posted 7 years ago

“Bought the bright blue star jumper and I love it, so much I bought the pink. They fit perfect and have worn and washed them both.”

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Posted 7 years ago

Jill, thank you so much for your review. We love how happy you are with your jumpers; great choices, we love them too! Lucy

Posted 7 years ago

“Ordered online on the Monday, both dresses had been delivered by Wednesday, which is very prompt and efficient. Unfortunately one dress was not suitable. I have returned direct to the store today and I’ve already had notification of my refund being processed. My only criticism is having to pay a delivery charge especially when my order was over £200, which I feel free delivery should be on the agenda over a certain amount. Maybe Lucy cobb will address this issue”

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Posted 7 years ago

Dianne, thank you so much for your review. The dress looks fantastic on and thank you for your feedback on delivery, it is something we will be looking into so thank you for bringing it to our attention. Thanks again, Lucy.

Posted 7 years ago

“Lovely company. Fast service for both deliveries and refunds. Love the Robell Trousers. Will be purchasing more in the near future. Thank you Lucy Cobb”

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Posted 7 years ago

Ann, thank you so much for your review. We aim to do everything as efficiently as we can, so this is great to hear how happy you are with our service. Thanks again, Lucy

Posted 7 years ago

“Easy to order website. My first order, I returned 2 pairs of Robell trousers as I had ordered the wrong ones. The refund was prompt and the re ordered trousers were delivered within a few days. Fantastic service.”

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Posted 7 years ago

Jane, thank you so much for your lovely review. Our aim is to do all orders and refunds as soon as possible, so it is fantastic to hear how happy you are with our service. Thanks again Jane, Lucy

Posted 7 years ago

Lucy Cobb is rated 4.9 based on 4,778 reviews