Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,735 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The logs arrived promptly and are of good quality. They fit my Stovax Stockton 5 wide wood burner nicely when laid front to back which normal logs don't. They support those bigger logs so they are off the ash bed and have some space under them for the kindling and firelighters. It makes preparing the fire before lighting easy.”

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Posted 4 years ago

Thanks so much for the review Alan, and supporting our small business! Paul & Heather

Posted 4 years ago

“I chose this company because it is small, British, and uses no plastic packaging. It may be slightly more expensive than buying from Amazon but I can be sure that the wood is sustainable and not shipped from overseas.”

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Posted 4 years ago

Hi Fiona, thanks for the lovely review! There are so many smoke and mirror in the woodfuel industry, we thought it was time for some transparency. We appreciate your support! Paul & Heather 💚

Posted 4 years ago

“Best logs ever.good burners 👍”

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Posted 4 years ago

Best logs ever 🤩 Thank you so much for your support Rod! Pau & Heather 💚

Posted 4 years ago

“Great product, great service. The natural firelighters are a game-changer for starting pellets in pizza ovens.”

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Posted 4 years ago

They're amazing aren't they! And produced right here in the UK 😃

Posted 4 years ago

“Really good quality wood, Slow burning! Definitely will purchase again”

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Posted 4 years ago

Thanks so much for the review Lwin, and supporting our small business! Paul & Heather

Posted 4 years ago

“A helpful friendly business and the wood burns really well”

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Posted 4 years ago

Thanks so much for the review Rhian, and supporting our small business! Paul & Heather

Posted 4 years ago

“Website good, delivery fast, Firelighters are excellent....only need one to start fire. Will order again”

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Posted 4 years ago

Thanks so much for the lovely review Diane, and for supporting our small business! Paul & Heather

Posted 4 years ago

“Got some wood for my Ooni Karu. Great service and the wood comes with natural fire-starters which was a pleasant surprise. Will use again.”

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Posted 4 years ago

Thanks so much for the review Duncan! Don't forget to tell any of your pizza and BBQ pals all about us 😃 Paul & Heather

Posted 4 years ago

“I found this business whilst searching online for eco-friendly firelighters, so decided to give them a try. Also bought a box of kindling. The order arrived really quickly and the quality of packaging and contents is excellent. Really like the company ethos, too! Recommended:)”

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Posted 4 years ago

Thanks so much for the review, and supporting our small business! Paul & Heather

Posted 4 years ago

“Very Happy with these wood pellets. Burn perfectly in our pizza oven.”

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Posted 4 years ago

Thanks so much for the review Paul, and supporting our small business! We love our Oonis (we have three now oooooops!) so we're passionate about getting the fuel right. Happy pizza making! 🍕 Paul & Heather

Posted 4 years ago

“Really happy about the plastic-free packaging!”

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Posted 4 years ago

We couldn't believe that no one was selling a natural product like wood, without thinking of the effects of packaging! Thank you so much for your support 💚 Paul & Heather

Posted 4 years ago

“Speedy delivery. Excellent quality logs.”

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Posted 4 years ago

Thanks so much for the review Ben, and supporting our small business! Paul & Heather

Posted 4 years ago

“Have an old Victorian fireplace which is quite small. Been searching for logs that fit. These Hobbit Logs are just fabulous!”

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Posted 4 years ago

Ahhh thank you so much for the review Andrew, that's great to hear we've made life a little easier for you! Paul & Heather

Posted 4 years ago

“Prompt delivery and nice dry logs for Dome”

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Posted 4 years ago

Thanks so much for the review! We absolutely love our Dome so we just wanted to make it super easy for all you guys to use yours - we love getting reviews like this! THanks for your support! Paul & Heather 🔥

Posted 4 years ago

“I didn’t know you could buy good logs and bad logs. Now I do. Love Logs is GOOD LOGS. Quickly provides roaring fire & yet seems to last for ages ..... magic And then there is the environmental plus plus plus And then we are supporting a new British company All great news. I thoroughly recommend Jane”

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Posted 4 years ago

Ahhh thank you so much Jane!!! We went through this journey a couple of years ago and, lightbulb moment, the idea for Love Logs was born! Thanks so much for your support 💚 Paul & Heather

Posted 4 years ago

“Finally a log delivery system that is high quality and lightning fast, without having to buy half a lorry's load!”

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Posted 4 years ago

That's exactly the frustration we had when we first got a log burner and a small pizza oven!!! WE FEEL YOU! Thank you for the support 😃 Pau; & Heather

Posted 4 years ago

“Second purchase of wood pellets for my Ooni pizza oven as they are great value and keep a good temperature, light quickly and evenly. Will order again. Quick delivery, well packaged.”

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Posted 4 years ago

Thanks so much Caroline! We researched long and hard to try and balance quality with price and sustainability, so we love feedback like this as we LOVE our Ooni! THanks for your support, Paul & Heather

Posted 4 years ago

“love the hobbit logs perfect and excellent efficient delivery.”

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Posted 4 years ago

Thanks so much for the lovely review! Paul & Heather

Posted 4 years ago

“Very happy with the quality of the wood and kindling. I experienced very poor customer service from the courier DPD. Heather from Love Logs was quite brilliant, she responded very quickly and sorted the problem. Excellent customer service! Thank you.”

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Posted 4 years ago

Thanks so much for your lovely comments Jane! DPD do have some faults but they're by far the best out there, we're very pleased to help if ever there's an issue. Thanks for your support 😃 Paul & Heather

Posted 4 years ago

“Excellent wood for our wood burner, super quick delivery too. And feels good that trees are being planted too!”

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Posted 4 years ago

Thanks so much Tom! Tree-planting just felt like, well, a no-brainer! We appreciate your support! Paul & Heather

Posted 4 years ago

Love Logs is rated 5.0 based on 2,735 reviews