Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,735 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently moved to a house with a very small log burner and ordered logs from a local supplier. Most of the logs were so large, my fire just went out. I ended up buying a log splitter to halve the logs. But then I found Love Logs. The logs arrived in 2 days as advertised on the website. Each log is perfect for my little burner, they light easily and kick out lots of heat. I will definitely be ordering from his company again. Oh and the kindling makes a lovely crackle!”

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Posted 4 years ago

Ahh thank you so much for taking the time out to leave such a lovely review, as a new business it really helps! Paul & Heather 💚

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thanks so much for the review!

Posted 4 years ago

“Great sized logs for my small fireplace with excellent communications re delivery”

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Posted 4 years ago

Hi Lisa, Thank you so much for the review and for your support! Heather & Paul 💚

Posted 4 years ago

“Needed some nice clean logs for putting our Xmas dinner ( Rib of Beef ) through our offset smoker. so we took a risk on the "Love Logs " mixed box. We were impressed with both the speed of delivery and the quality of the wood.... 7hrs in brine 12hrs low and slow "Oak and Apple " in the smoker later ! Everyone was very impressed with the flavour that the logs had imparted ( to the extent that later vistors managed to strip it down to the bones !!! ) Will be sure to use this company again. And would sincerely recommend them to anyone wanting to get into or improve their BBQ Smoking skills”

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Posted 4 years ago

Hi Robert, Thanks so much for the amazing review! We cooked our turkey and our gammon on the BBQ over cherry wood, there's nothing like having some smokey flavour on Christmas Day! We've launched whisky chunks this week and we should have some British hazelwood going on the site very soon too! Happy smoking 🪵🍖 Paul

Posted 4 years ago

“Swift delivery. Like the eco friendly approach”

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Posted 4 years ago

Thanks so much for taking the time out to leave us a review, Nina! Heather & Paul 💚

Posted 4 years ago

“Great product and very responsive service!”

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Posted 4 years ago

Thanks so much for the review Iain!

Posted 4 years ago

“Fantastic product quick delivery Will use again Thank you”

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Posted 4 years ago

🤩🤩🤩

Posted 4 years ago

“Will be using Love Logs again, pellets etc well packed in sustainable packaging and the pellets were ideal for our OONI pizza oven. Fast delivery even tho we were in the middle of Christmas and New Year holidays. Don't hesitate buy from Love logs, you won't regret it.”

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Posted 4 years ago

Hi Doreen, Thank you so much for such an amazing review, this is exactly why we set up the business 😃 Happy Ooni-ing 🍕 Heather & Paul

Posted 4 years ago

“Speedy service and great product!”

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Posted 4 years ago

Thank so much for taking the time to leave us a review, Keith! 😃

Posted 4 years ago

“Wood Pellets arrived promptly and well packaged….not had chance to use them on my new Ooni waiting for warmer/drier weather!”

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Posted 4 years ago

Hi Peter, We're pretty sure that you'll be out in all weathers once you've tried the Ooni - it was this sort of addiction to making pizza that led us to start the business!!! Enjoy, and let me know if you have any questions about using the oven or making pizza generally. Paul 🍕

Posted 4 years ago

“Great product and service, delivery is always promt”

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Posted 4 years ago

Thanks so much for the review Jennifer, we really appreciate it and really love when we see the repeat orders pop up! Heather & Paul 💚

Posted 4 years ago

“Excellent service. Would highly recommend”

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Posted 4 years ago

Thank you so much 🤩

Posted 4 years ago

“These are the best logs! They burn beautifully. I really appreciate the quick delivery and the fact that they use DPD which is always a good experience. I order the hobbit logs and the kiln dried logs which come in manageable cardboard boxes - no plastic mesh bags!!”

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Posted 4 years ago

Hi Georgina, Thank you so much for the review! We set up the business because of our own bad experiences and promised ourselves every customer would feel this way - so it feels so great to get these reviews 😃 Heather & Paul 💚

Posted 4 years ago

“Delighted with my Love Logs natural firelighters. I only need one or two to light my log fire and it has eased my eco-conscience.”

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Posted 4 years ago

Hi Jill, THanks so much for the review! We can't believe everyone isn't using them - aren't they so much better than the old chemical blocks?? We really appreciate you taking the time to leave your thoughts 😃 Heather & Paul

Posted 4 years ago

“Brilliant product, arrived super quick even though it was just before Christmas. Love it!”

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Posted 4 years ago

🤩

Posted 4 years ago

“Amazing service and the perfect size and quality timber for my Smoker.”

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Posted 4 years ago

🤩🔥🙌🏻

Posted 4 years ago

“Great logs, plastic free packaging and convenient sized box as we have no storage for too many. Arrived very quickly and burn well. Thanks!”

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Posted 4 years ago

Well you just sound like our perfect customer 😃 Thank you so much for the lovely review Anna, we really appreciate it! Heather & Paul

Posted 4 years ago

“I don,t normally do reviews but what can I say Heather and Paul have got it right I have a salamander small range cooker and could not get logs to fit and being disabled was unable to cut logs to size. The hobbit logs fit perfectly, burns well, and the packaging makes it easy to store and the point that they plant two trees for every order and the boxes are made from recyclable cardboard this company is going beyond any company I know to help the planet they may be more money than the logs in nets but for all of the above points everybody should help this company grow, now that I have found this company I will always buy from them and hope they have every sucsees with their company in the future”

Love Logs 5 star review on 28th December 2021

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Posted 4 years ago

Hi Wayne, Thank you so much for taking the time out to leave such a detailed review!!! It means so much to us that we've been able to help you use your Salamander and we'll look forward to seeing your name pop up again in the future! Heather & Paul

Posted 4 years ago

“Fair prices efficient delivery recommended”

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Posted 4 years ago

Thanks so much for taking the time to leave a review Nigel, we really appreciate it! Heather & Paul

Posted 4 years ago

“My 2nd delivery of hobbit logs, excellent communication and prompt delivery.”

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Posted 4 years ago

Thank you so much for the review Julie - we do a little happy dance every time we get a repeat order, they really mean so much to us! Don't forget you can receive £5 off if you refer a friend, who will get the same discount 😃 Heather & Paul 💚

Posted 4 years ago

Love Logs is rated 5.0 based on 2,735 reviews