Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,735 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great for a nice clean burning fire.”

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Posted 4 years ago

Thanks so much for the review Tom! Paul & Heather

Posted 3 years ago

“Amazing packaging, very sturdy given the weight of the logs. The logs itself are of immaculate quality. The size is just right (some competitors give larger size logs which becomes sub optimal to use but not the case with these guys)”

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Posted 4 years ago

There's just nothing like buying a great product and it coming in cr@p packaging, so we decided to go heavy duty. Okay, so our margin is a bit lower, but it's worth it when we get reviews like this one. Thanks so much Nihit! Paul & Heather

Posted 3 years ago

“Love Logs are great company! They communicate really well, don't use any plastic packaging, and their products are top notch! Couldn't be happier! 👍 😊”

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Posted 4 years ago

They all seem like basics to us, that everyone should be able to do!!! Thanks for the lovely review Richard 💚

Posted 3 years ago

“The charcoal is great, it light up really fast and produces excellent heat. Even if left in the BBQ, the charcoal will lit up again without issues. The service around the subscription is also very good and the courier chosen is great.”

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Posted 4 years ago

Thanks so much Miguel! We could never quite believe how good British charcoal was produced in this way - there's nothing like it. Good to know the touches from DPD are worthwhile too - thanks for your comments! Paul & Heather

Posted 3 years ago

“I love love logs logs! Always very quick and efficient delivery. I have taken out a subscription this time as I was impressed before.”

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Posted 4 years ago

Love Logs Loves you too Steven!!!!! 💚

Posted 3 years ago

“What a convenient way of buying sustainable UK sourced logs. Great product and speedy next day delivery in no fuss card packaging. I like the idea of a regular delivery - maybe next winter!”

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Posted 4 years ago

We like the idea of seeing you next winter!!! 🤩

Posted 4 years ago

“Great quality firewood. Ordered from here a few times now! We live in a smokeless area so finding decent wood was a necessity. Also trying to do our small bit for the planet where we can. We didn’t want to build a log store and order high volumes of logs at a time and we found that local retailers stocked them in small quantities and in plastic bags and the quality wasn’t as good as these and they also didn’t burn as long. If I place an order it gets delivered straight to my door and if ordered in the morning it arrives the following day. The only downside is our poor delivery driver always looks out of breath when he brings me my boxes but that’s what I used to be like getting them from shops and in and out of the boot so it’s hassle free now (for me anyway). There are cheaper alternatives out there, but the quality at love logs is better, hassle free, fast delivery, logs burn for longer and it helps the planet so in my eyes it’s more of an investment as you pay for what you get. The man who serviced our fire even said he can tell we’ve been burning good quality wood so cannot recommend enough! We order the large logs and kindling from here.”

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Posted 4 years ago

Oh Natalie, sometimes running a new business is tough, then sometimes we get a review like this and it's ALL WORTHWHILE! Thanks so much for brightening our Wednesday evening, if we'd read this earlier we might have even felt the need to have a glass of wine and toast it 🤩😂 Thank you so much for your support, we genuinely do a happy dance every time we see a repeat order! Paul & Heather 💚

Posted 4 years ago

“I was very pleased with the quality of the products, especially the natural firestarters! Quick delivery too”

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Posted 4 years ago

Thanks so much for the lovely review Susan! Aren't those firelighters just the best?? We really appreciate you taking the time out to help us try and grow our small business. Paul & Heather 💚

Posted 4 years ago

Sorry - Suzan! Please don't hold it against me, it's late 😇

Posted 4 years ago

“Great product! Efficient company to deal with. Fast service.”

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Posted 4 years ago

😃

Posted 4 years ago

“Haven't used the logs yet but so pleased to be able to source a small supply of Hobbit- sized logs neatly boxed before my new stone arrives. Ordering was easy and free delivery next day was an unexpected bonus - will be back!”

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Posted 4 years ago

Thanks so much for the lovely review Lynn - no one needs bulk bags of hobbits showing up for a tiny efficient stove now, do they!!! Good luck with your install and enjoy the logs 🔥 Paul & Heather

Posted 4 years ago

“Recommended by a friend and I can see why, ordering was simple, products are of the highest quality, delivery on time and great value for money!! Will be ordering again soon”

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Posted 4 years ago

Ahhh amazing, thank you so much for the lovely review! Don't forget you can get £5 off yopur next order by referring someone yourself - https://www.love-logs.com/pages/tell-a-friend Enjoy your Dome 🍕 Paul & Heather

Posted 4 years ago

“Fabulous quick service, great product. Excellent company”

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Posted 4 years ago

Thanks so much for the lovely review 🤩 Pau & Heather

Posted 4 years ago

“Excellent friendly service and excellent price. Would highly recommend!”

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Posted 4 years ago

Thanks so much for the lovely review 😃 Hope you see you again soon! Paul & Heather 💚

Posted 4 years ago

“Reccommended”

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Posted 4 years ago

Thanks so much - don't forget you can get £5 off your next order by telling a friend 😃 https://www.love-logs.com/pages/tell-a-friend Paul & Heather 💚

Posted 4 years ago

“Really pleased with my logs! Super fast delivery. Great quality - lovely smell, satisfying crackle, long burn.”

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Posted 4 years ago

Thanks so much for the lovely review! We look forward to seeing you again soon 😃 Paul & Heather

Posted 4 years ago

“Excellent service and prices”

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Posted 4 years ago

Thanks so much for the review! Paul & Heather

Posted 4 years ago

“We love buying our wood burner packs from Love Logs. Great quality and arrive quickly.”

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Posted 4 years ago

Thanks so much for the review Clare, we love seeing repeat customer names pop up - we genuinely do a little happy dance each time! Thanks for your support 💚 Paul & Heather

Posted 4 years ago

“Purchased on the Friday and they were delivered on the Saturday. Couldn’t ask for more. 1st class service 👌🏼👌🏼 Will definitely be buying again.”

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Posted 4 years ago

Thanks SO MUCH for the amazing review Michael! Happy Roccboxing 🍕😃 Paul & Heather

Posted 4 years ago

“Brilliant products and accurate to the description, fast and efficient service, very reliable company, highly recommended. DL Essex”

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Posted 4 years ago

Ahhh thanks so much Darren, your support and this review mean a lot to us! Cheers, Paul & Heather

Posted 4 years ago

“Excellent product, we bought box of firelighters and very prompt and good customer service”

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Posted 4 years ago

Thanks so much for your support and the lovely reviews Sarah! Paul & Heather

Posted 4 years ago

Love Logs is rated 5.0 based on 2,735 reviews