Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,820 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 28th May 2026

235

Anonymous

Anonymous // 01/01/2019

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“Fast delivery. Love what this company are doing for the environment.”

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Posted 3 years ago

“Great company to buy your pizza pellets, logs etc from and good value for your money Postage really fast as well”

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Posted 3 years ago

Thank you so much for the review, Donald! We're happy you're happy and can't wait to see you again 🤩🤩🤩 Heather

Posted 3 years ago

“Great value and fast delivery, this was better than I expected. These were much better than the premium pizza machine own brand and more consistent in size. Only problem was the courier was a day late, but I can live with that.”

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Posted 3 years ago

“Good selection of wood, order arrived quickly and was well packaged. I ordered Cherry and Hazel for the bbq, used the Cherry yesterday and it has a lovely clean, light and fragrant smoke. Very happy.”

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Posted 3 years ago

“The charcoal came exactly as described and it gave the BBQ a lovely subtle smoke flavour. Good heat and would defo buy again. Love the plastic free packaging”

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Posted 3 years ago

Thank you so much for the great review, Jamie! We're so pleased you like the charcoal and we look forward to seeing you again. Happy cooking! Heather

Posted 3 years ago

“Ordered the Ooni Karl 12 Fuel Kit. Arrived on time. Very well packaged. The products look first-rate, can't wait to try them out.. would recommend.”

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Posted 3 years ago

“Fantastic service from the guys at planet friendly firewood. Good price, great customer service and fast delivery. Lovely company to deal with and very helpful on social media (very keen to share tips and advice). Love these guys”

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Posted 3 years ago

Thank you for the lovely review, Keith. We're so glad you're happy with your order and it's nice to know that you find our obsession with outdoor cooking useful! Fingers crossed for some sunny weather for lots of pizza making 🍕 Heather

Posted 3 years ago

“Our first order & a wee mistake in what was delivered. How a company deals with mistakes says a lot about them & Heather/Love Logs really have been first class- immediate dispatch of the correct order, checked with us about suitable time for picking up the other box. All hassle free & over a bank holiday weekend. The wood is perfect for our karu with a good amount at a very competitive price. Will definitely order again from them.”

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Posted 3 years ago

Thank you so much for the review! We're sorry for the original mistake but really glad to hear you were happy with the resolution. Happy pizza making, don't forget to tag @planetfriendlyfirewood so we can see what you cook 🍕 Heather

Posted 3 years ago

“Great service and lovely logs for the smoker.”

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Posted 3 years ago

Thank you Steve, we're so glad you were happy with your order. Here's to a long, hot summer with plenty of outdoor cooking ☀️ Heather

Posted 3 years ago

“Great service and products. I am always happy with my wood fired pizza oven pellets from Love Logs. I really wouldn't consider getting them from anywhere else.”

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Posted 3 years ago

Thank you so much Kate, we're happy you're happy! Happy pizza making, don't forget to tag @planetfriendlyfirewood so we can see what you cook 🍕 Heather

Posted 3 years ago

“Excellent product and quick service.”

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Posted 3 years ago

Thank you so much, we're happy you're happy 😀

Posted 3 years ago

“Very Happy with the logs, smoked meat had a nice flavour. Not so happy with DPD who failed to deliver on both allotted delivery times and in the end we had to go to the depot to retrieve the item”

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Posted 3 years ago

Thank you for the review, Hugh, we're so glad you were pleased with your order. I'm really sorry about DPD, I will pass your feedback on to them. We hope to see you again soon Heather

Posted 3 years ago

“Great company, great price and delivery. Always good to support an independent business. Really good that they are a sustainable company too, doing their bit. Would highly recommend. Thank you”

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Posted 3 years ago

Thank you so much Darren, what a lovely review! Don't forget you can get £5 off when you recommend your friends 💷 The details should be in your inbox, but let us know if you have any questions Heather

Posted 3 years ago

“Been using Love Logs for a couple of years. Really excellent quality charcoal for long smoking times and high temp cooking if needed. Excellent delivery and would highly recommend.”

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Posted 3 years ago

Thank you for the great review, Gareth, we love seeing our regular customers' names pop up! Fingers crossed for a good summer with lots of outdoor cooking ☀️

Posted 3 years ago

“Arrived very quickly and the logs work perfectly in the pizza oven.”

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Posted 3 years ago

Thank you for the review Oliver and happy pizza making! We hope to see you again soon 🍕

Posted 3 years ago

“Used for first time. Great logs. Loads for your money and fast delivery. Highly recommend”

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Posted 3 years ago

Thank you for the review, Rich! Happy pizza making, let's hope for some sunnier days 🍕 Heather

Posted 3 years ago

“Quick delivery and great quality product”

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Posted 3 years ago

Thank you for the review and the photo, Verity! That looks delicious, let's hope for lots more nice weather! Heather

Posted 3 years ago

“Love logs has provided me with a great service and I will always choose them for my log supplies. They provide a genuine personal service.”

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Posted 3 years ago

Thanks for the lovely review Leslie, we look forward to seeing you again!

Posted 3 years ago

“Perfect! Responsive customer service and products are of the highest quality. Highly recommended!”

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Posted 3 years ago

“They have been great. Easy to light, clean burn”

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Posted 3 years ago

Love Logs is rated 5.0 based on 2,820 reviews