Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,815 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

paul@love-logs.com

234

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Originally recommended to Love Logs, Paul and Heather are always friendly and always provide excellent customer service (my experience to date). This time, I ordered some Charcoal and it came the following day via courier (DPD) and was extremely well packaged, with no transit damage. It's almost a first for me, given some of the mishaps in the past with other suppliers. The Love Logs natural firelighters are the best I've used, whether for our Log Burner, Fire Pit or the KJ. I'm finishing off some old charcoal before I use the new British produced charcoal supplied by Love Logs, but have seen it burning and oh my, its lovely. Thank you Paul and Heather :o)”

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Posted 1 year ago

Just wow... thanks so much for the amazing review John!!! Hope by now you're well in to that lovely British charcoal 😃 Happy cooking 🔥 Paul

Posted 1 year ago

“Great quality hardwood suitable for firing our pizza oven. Delivery came incredibly quickly and on the earlier side to what was estimated.”

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Posted 1 year ago

Thanks so much for the review Matt! Happy cooking 🔥 Paul

Posted 1 year ago

“Excellent, really fast delivery and some great how to videos available on the website”

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Posted 1 year ago

Ahh this is amazing to hear, thanks Paul, we're never 100% sure if people watch them 🤣 Happy cooking 🔥 Paul

Posted 1 year ago

“Logs turned up very quickly, and though I haven't used any yet, the boxes are well stuffed and the logs of a decent size and shape. Looking forward to cooking some pizzas with them!”

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Posted 1 year ago

“Brilliant fast service and a great product (cold smoking dust).”

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Posted 1 year ago

Thanks so much Stephen! Happy smoking 🔥 Paul

Posted 1 year ago

“Speedy delivery 😀🔥😀”

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Posted 1 year ago

Thanks Jo... that's what we do 😎 Paul

Posted 1 year ago

“Perfectly packed logs and firelighters arrived in perfect size for my Pizza Oven. Arrived quickly too, could not have asked for more.”

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Posted 1 year ago

Thanks so much Lee, glad to hear of another happy customer! Happy cooking 🔥 Paul

Posted 1 year ago

“Wood for my pizza oven arrived super quick and was exactly what I needed for my roccbox. Batch size was great aswell along with value and should last decent stretch over the spring and summer. I will be buying from love logs again.”

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Posted 1 year ago

Awesome, thanks Thomas! How satisfying is it fuelling the Roccbox with wood?? Happy pizza making! Paul

Posted 1 year ago

“Great products and service. Just what I am looking for.”

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Posted 1 year ago

Thanks so much for the lovely review 😊 Paul

Posted 1 year ago

“Excellent service - super fast delivery and excellent quality - my BBQ has been taken to a new level!”

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Posted 1 year ago

Thanks so much John, we love hearing about results like this!!! Happy cooking 🔥 Paul

Posted 1 year ago

“I came to you after trying kiln dried logs from another supplier. Sadly they hissed, took longer than they should have to catch alight and even dribbled moisture. Not a good experience. Your perfectly cut splits were a great size, saving time with the axe and caught quickly and burnt beautifully. The smokey flavour on the beef was delicious. I've just ordered more. I'm yours! Thanks so much.”

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Posted 1 year ago

What an amazing review, thanks SO MUCH! We got sick of logs being a cowboy industry where you couldn't buy the same product repeatably... so we fixed it! Here's to great fires 🔥 Paul

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thanks so much Philip!

Posted 1 year ago

“Love this company, I’ve ordered from them a few times now and they always deliver quickly and so far the oak logs I’ve had have been consistently sized and perfect for my smoker.”

Love Logs 5 star review on 13th April 2025

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Posted 1 year ago

Thanks so much Adam, we love detailed feedback like this and am really chuffed you're having a great experience! Happy cooking 🔥 Paul

Posted 1 year ago

“Great, quick service as usual and the quality of the pizza oven logs and charcoal is second to none.”

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Posted 1 year ago

Thanks so much for the lovely review Oliver Happy cooking 🔥 Paul

Posted 1 year ago

“First time I've used smoking dust from this supplier, great results steady burn and impart a good flavour. Will use again as these are the best out of 3 popular suppliers I've used.”

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Posted 1 year ago

Thank you for this fantastic review, Nigel, it's amazing to hear we're the best you've used 🤩 Happy smoking and we'll see you again soon Heather

Posted 1 year ago

“Great service and quick turn around. Product work well and no issue had.”

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Posted 1 year ago

Thanks for the awesome review, Douglas 🤩 We're glad you loved your logs and hope to see you again soon Heather

Posted 1 year ago

“Love Logs are absolutely brilliant, I’ve spoken to both Heather and Paul and they clearly love their business. I bought the Asado Grill fuel kit which arrived promptly in three boxes and I’ve used it so far just once, the coals and wood are excellent and burn for easily long enough for a big cook! I can’t thank them enough and will definitely be going to them again!”

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Posted 1 year ago

Thanks so much Roger! We DO love our business, but we love hearing about great results from our customers even more 😍 Happy cooking! Paul

Posted 1 year ago

“Very fast delivery, recommend”

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Posted 1 year ago

Thank you for the great review, Jakub, we're so glad you were pleased with your delivery! See you again soon Heather

Posted 1 year ago

“Good quality logs, good turnaround from point of order and the log size is great for a larger smoker!”

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Posted 1 year ago

Thank you for the great review, John! We're always looking to improve so if there's anything we could do to make that 4 stars 5 next time, please let us know! See you again soon Heather

Posted 1 year ago

“great product great service great ethos. so great all round”

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Posted 1 year ago

Thank you for the awesome review, Paul 🤩 We're happy you're happy and hope to see you again soon! Heather

Posted 1 year ago

Love Logs is rated 5.0 based on 2,815 reviews