Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,631 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, perfect for the pizza oven”

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Posted 6 months ago

Thanks so much Aimi! Happy cooking 🔥 Paul

Posted 6 months ago

“Still waiting on the delivery of the third box from the order, only had 2/3 do far. Probably more a DHL problem than love logs”

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Posted 6 months ago

Hi Doug, Please do reach out to us if ever you're struggling with a DPD issue, we're happy to help. I've had a look and I think in your case the firelighters were probably fit inside one of the other boxes, so the third label would have been thrown away? Would appreciate any direct feedback on how we could have made your experience 5 star. Thanks, Paul

Posted 6 months ago

“I needed mini hardwood logs for my new Solo Stove Mesa XL and the manufacturer's website was quoting slow delivery. I then found Love Logs - speedy delivery at a fair price. The logs are fine and burn well; the firelighters appear ok, albeit slower to light than old school Zip firelighters”

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Posted 6 months ago

Thanks so much for the review! The firelighters are designed to be slow burning, you just need a single corner to catch and you can walk away and allow it to do it's thing 😊 Would appreciate any feedback about how we could give you a 5 star experience! Paul

Posted 6 months ago

“Great service as ever! The logs are great sizes, lovely and dry, and perfect for our Gozney Dome summer coming up! Thanks again!”

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Posted 6 months ago

Thanks so much Andrew, lovely to get a review confirming not all logs are created equal!!! Happy cooking 🔥 Paul

Posted 6 months ago

“Very impressed with this charcoal, delivered great quality and taste overall. Definitely will be ordering again.”

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Posted 6 months ago

Awesome, thanks so much Matthew! Happy cooking 🔥 Paul

Posted 6 months ago

“Very quick delivery. Can’t wait to get my pizza oven out again. Great service and price”

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Posted 6 months ago

Thanks so much Julie, hope you enjoyed using the wood! Happy cooking 🔥 Paul

Posted 6 months ago

“Excellent, rapid and friendly service. I cant beleive how quick the delivery was, less than next day. If only all parcles arrived like theirs; secure, well packed and top quality product. I would highly recommend and the product is bang on too!”

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Posted 6 months ago

Ahhhh thanks so much Paul, it's nice when people notice the attention to detail, wood doesn't need to be a race to the bottom! Enjoy 🔥 Paul

Posted 6 months ago

“Always good quality always quick to be delivered I use this company loads in the summer five star”

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Posted 6 months ago

Thanks so much Steven! 🤩

Posted 6 months ago

“Fantastic products! I’ve used Ash, Apple, Cherry and Oak and also the wood chunks for smoking. Always delivered in double quick time and very well packaged . Many thanks !!”

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Posted 6 months ago

Thanks so much for the review Dan! We now have a value pack on the website with all of the charcoals available a little cheaper... sounds perfect next time you top up! Happy cooking 🔥 Paul

Posted 6 months ago

“Exactly as described, quick delivery. Will be using them again.”

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Posted 7 months ago

Thank you 🤩

Posted 6 months ago

“Rapid delivery as usual. Nice bone dry cherry”

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Posted 7 months ago

Thanks so much Ryan, appreciate the review! Happy cooking 🔥 Paul

Posted 6 months ago

“These are the go to guys for my log burner and pizza oven needs - super product, properly sized and incredibly good value. I wouldn't go to anyone else.”

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Posted 7 months ago

Booooom, thanks so much Mark, awesome to hear! Happy cooking 🔥 Paul

Posted 6 months ago

“Just quality”

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Posted 7 months ago

Ahhhh Kurt that's awesome, thanks, says it all 🤩 Paul

Posted 6 months ago

“Always get top quality splits and chunks for my smoker , reasonably priced and a good quick delivery. Good communication as well. Highly recommend”

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Posted 7 months ago

Thanks so much for your support and the review Mark! Happy cooking 🔥 Paul

Posted 6 months ago

“Great charcoal...”

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Posted 7 months ago

Thanks Chris 🤩 Happy cooking 🔥 Paul

Posted 6 months ago

“Great service. I ordered 2 bags of Ash charcoal and have completed 2 cooks on a Kamado Joe (1 slow and 1 grilling) without any problems. I would order again.”

Love Logs 5 star review on 24th April 2025

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Posted 7 months ago

Thanks so much Alan... chicken looks delicious! Happy cooking 🔥 Paul

Posted 6 months ago

“Originally recommended to Love Logs, Paul and Heather are always friendly and always provide excellent customer service (my experience to date). This time, I ordered some Charcoal and it came the following day via courier (DPD) and was extremely well packaged, with no transit damage. It's almost a first for me, given some of the mishaps in the past with other suppliers. The Love Logs natural firelighters are the best I've used, whether for our Log Burner, Fire Pit or the KJ. I'm finishing off some old charcoal before I use the new British produced charcoal supplied by Love Logs, but have seen it burning and oh my, its lovely. Thank you Paul and Heather :o)”

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Posted 7 months ago

Just wow... thanks so much for the amazing review John!!! Hope by now you're well in to that lovely British charcoal 😃 Happy cooking 🔥 Paul

Posted 6 months ago

“Great quality hardwood suitable for firing our pizza oven. Delivery came incredibly quickly and on the earlier side to what was estimated.”

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Posted 7 months ago

Thanks so much for the review Matt! Happy cooking 🔥 Paul

Posted 6 months ago

“Excellent, really fast delivery and some great how to videos available on the website”

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Posted 7 months ago

Ahh this is amazing to hear, thanks Paul, we're never 100% sure if people watch them 🤣 Happy cooking 🔥 Paul

Posted 6 months ago

“Logs turned up very quickly, and though I haven't used any yet, the boxes are well stuffed and the logs of a decent size and shape. Looking forward to cooking some pizzas with them!”

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Posted 7 months ago

Love Logs is rated 5.0 based on 2,631 reviews