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Louis Copeland And Sons Reviews

4.9 Rating 5,063 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,063 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

great service speedy delivery
Helpful Report
Posted 5 years ago
Hello there, thank you for the review and for your kind words regarding the quality and efficiency of our service. We really appreciate your support. If there is anything we can do to achieve the much-coveted 5th star, please do let us know (01 207 9069). We appreciate any and all feedback! Thank you for choosing to shop with us. Best wishes, The Louis Copeland Web Team.
Posted 5 years ago
Received items in timely manner, very nice personal acknowledgement in the package, really classy, I will be back for a suit for wedding in 2022.
Helpful Report
Posted 5 years ago
Hi John, thank you so much for taking the time to write this lovely review. We are delighted to hear you are so happy with the service we deliver including the timely delivery and personalised thank you card. If there is anything we can do to achieve the much-coveted fifth star, please do let us know (01 207 9069). We appreciate any and all feedback! Thank you for choosing to shop with us, we really appreciate your support and can't wait to see you in-store in 2022! Best wishes, Louis Copeland Web Team.
Posted 5 years ago
Very efficient service, great selection, if I were to be slightly critical, the website filters are not accurate, as in when you select a particular size , the available garment is not there in the size selected , otherwise very good
Helpful Report
Posted 5 years ago
Hi Paul, Thank you for taking the time to write your review. It is great to hear you found our service to be efficient. We really appreciate your feedback regarding the filters on our website. This issue had been raised with our developer and was in the process of being fixed at the time of your order. It has since been resolved and all the filters are working accurately on our website now. Thank you for the feedback and for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Great product at a great price. Just disappointed that my request for receipt not to be sent was ignored as it was a present.
Helpful Report
Posted 5 years ago
Hi, Thank you for your review & feedback, it appears that your request for the reciept not to be send had not saved on our system during the checkout process. We will pass this issue on to our Web developers to take a look at. Thank you for choosing to shop with us, and we appologise for any inconvenience caused, Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
First time dealing with Louis Copeland, purchased 2 items shirt and shoes. The shoes were not available but got a call From a must help full Lady who tried everything to get me sorted. I think her name was Pauline it started with a P I.. have deleted the message. Shoes arrived not what I ordered but will still hold on to them. The shirt was perfect and ironed well. I would deal with Louis Copeland again and found there customer service top class. Was very impressed that the head of the company even answered the phone the first time I made contact with the company. A great sign of a real hands on approach and is fully aware of what the customer requires.
Helpful Report
Posted 5 years ago
Hi Joseph, Thank you for your review & feedback, we strive to complete all orders placed, however as it comes to the end of sale it sometimes occurs that we stock out. In these occassions our team will offer alternatives that might suit, we are glad that the alternative shoes offered where suitable. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Service was good, didn't have the exact shirt that I purchased on line hence 4/5
Helpful Report
Posted 5 years ago
Hi Patrick, Thank you for taking the time to write your review. We would like to apologise again for not having the exact shirt in stock. This was an error on our part and for that we are very sorry. If there is ever anything we can help you with in the future, please do contact us on 01 207 9069 and we will look after you. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Ordering was simple. Delivery was quick. The goods were exactly as I expected. Overall, I am very happy with the service.
Helpful Report
Posted 5 years ago
Hi Brian, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! If there was anything else we could have done to achieve the much coveted five stars. Feel free to contact us on 01 207 9069 or at info@louiscopeland.ie Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Excellent service as usual.Just one issue.Shirts arrived not individually packaged.just didnt look great when package opened.
Helpful Report
Posted 5 years ago
Hi there, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Great service, prompt delivery and very helpful staff.
Helpful Report
Posted 5 years ago
Hi Dave, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Very nice on the phone prompt and precise. Thank you
Helpful Report
Posted 5 years ago
Hi Francis, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
The service is very fast. The only problem is the high costs of shipping
Helpful Report
Posted 5 years ago
Hi there, Thank you for your lovely review. We're delighted to hear you were happy with the service and speedy delivery! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Really good shopping experience but this one time I was disappointed that a jacket sold as black was delivered as navy
Helpful Report
Posted 5 years ago
Very helpful sales representative on the phone. With most of the shopping done online these days and going forward, there should be way to pay by gift card directly online rather than ringing the shop and getting coupon to pay online.
Helpful Report
Posted 5 years ago
Hi Asif, Thank you for your lovely review. We're delighted to hear you were happy with the service! We will look into your suggestion, thank you. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
What I Purchased was good but you advertised gift on birthday , mine was jan 28 th last month nothing came. So not impressed with your advertising feel it’s wrong . False advertising doesn’t impress me ., well I have to revise my review . Had a personal phone call from Louis , very courteous and fully explained website needs updating . Received a lovely gift to day which impressed me more . Now scored 4/5 for service etc . A great shop to shop , found staff always do efficient and pleasant so please support them in these strange times . Excellent online service . Well done Louis .
Helpful Report
Posted 5 years ago
Top class in every way. A pleasure to deal with. Jim
Helpful Report
Posted 5 years ago
Hi Jim, Thank you for your lovely review. We're delighted to hear you were happy with the service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Top classes shop and services. Very happy with my few resent purchases from Louis Copeland. Great brand clothing like Gant really nice selection. Great website to browse and purchase from. Delivery top class as well so efficient. Thanks Louis Copeland look forward to shopping with ye again soon.
Helpful Report
Posted 5 years ago
Hi James, Thank you for taking the time to write such a lovely review. If there is anything we can do to achieve the much coveted fifth star please let us know. You can always reach us at info@louiscopeland.ie. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Overall, decent selection of brands, sizes and good well-lighted images. Sometimes when I filtered on size, it did not have the selected one available and this had to be checked manually. That is the is only very minor complaint that I have.
Helpful Report
Posted 5 years ago
Hi , Thank you for your review & feedback, we will pass these on to our Web developers and work towards improving the filtering issue you've highlighted. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best for the New Year, The Louis Copeland Team
Posted 5 years ago
Haven't received product as yet . Website good but payment section not user friendly.Q
Helpful Report
Posted 5 years ago
Hi Henry, Thank you for your review. Your order is packed and ready to ship with DPD when they open for their first collection on Wednesday 30th December. I'm sorry to hear you didn't feel the payment section was user friendly, we'll continue to work on this. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best for the New Year, The Louis Copeland Team
Posted 5 years ago
excellent prompt delivery. impressed keep it up
Helpful Report
Posted 5 years ago
Hi, Thank you for your review. We're delighted to hear you were happy with the speedy delivery. If there's anything else we could have done to earn the much coveted 5th star, please feel free to contact us on 012079069 or at info@louiscopeland.ie. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Easy to use website, good selection of quality menswear - prices reflect the labels available but good bargains available in sale section.
Helpful Report
Posted 5 years ago
Hi, Thank you for your review. We're delighted to see you enjoyed your online shopping experience with us. If there is anything we could have done to achieve the much coveted 5th star, please let us know, you can contact us on 01 207 9069 or at info@louiscopeland.ie. Thank you for choosing to shop with us. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Louis Copeland And Sons is rated 4.9 based on 5,063 reviews