Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,667 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 3rd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good communication. All items arrived on time, and LC promptly corrected a wrong-sized jacket and refunded my money. If you are in the USA, make sure the sizes are correct before buying. I have been burned several times, and returning merchandise is a big hassle.”

Helpful Report

Posted 1 month ago

Hi Jamil, Thank you for your thoughtful review! We appreciate your understanding regarding sizing, and we're glad to hear that our team was able to assist you promptly. We always aim to ensure our customers have a smooth experience, and your feedback is invaluable in helping us achieve excellent customer service and products. KInd regards Louis Copeland & Sons

Posted 1 month ago

“There is no facility on the website for asking for alteration.It refers to it but there is no place to actually enter the request. That is disappointing. That is the only reason you are not getting five out of five. Everything else is superb.”

Helpful Report

Posted 2 months ago

Hi Marcus, I hope you are keeping well. Thank you for bringing to our attention the facility for alteration. We had just updated our website and this unfortunately was not addressed at the time. We have since corrected this error. I hope we have addressed your concerns. Kind regards Niamh

Posted 2 months ago

“Very fine quality. Only flaw is that the pocket lining hangs out in front when unzipped. By design or not or already stretched out? Great service from Louis Copeland”

Helpful Report

Posted 3 months ago

“The service was ok , I bought the suit online and when it arrived by post it had no cover bag which is odd as I travel a lot The suit needs to be altered as i bought it online can I bring to any store to get it fitted right or is there a particular store.”

Helpful Report

Posted 4 months ago

“Very simple to order, good website and prompt delivery.”

Helpful Report

Posted 4 months ago

Hi, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us. We always try our best to provide the best service and we are glad you appreciate it! But please advise us how we can make your experience with us 5Star. Wishing you all the best. The Louis Copeland Team

Posted 3 months ago

“Very good company. Ordered two pairs of jeans online with additional request that the new trousers be shortened. The two pairs arrived and were just what I ordered. A small quibble, they were too long. I had to get them taken up myself. Overall, a very good experience.”

Helpful Report

Posted 5 months ago

Hi, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us and sorry for the inconvenience regarding the leg length. We always try our best to provide the best service and we are glad you appreciate it! Wishing you all the best. The Louis Copeland Team

Posted 3 months ago

“Fast effecient service. I was delighted with the experience.”

Helpful Report

Posted 5 months ago

Hi Marie, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! If there is anything we can do different to make this a 5 Star review please do let us know. Wishing you all the best. The Louis Copeland Team

Posted 4 months ago

“All team was very helpful and profesional, received the goods very fast.”

Helpful Report

Posted 6 months ago

Hi Alejandro, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us. We always try our best to provide the best customer care and products, and we are glad you appreciated it! If you could advise us for next time how we could make you feel you have received a 5 Star service please let us know. Wishing you all the best. The Louis Copeland Team

Posted 6 months ago

“So far I have bought a few items they came quickly and they were well packaged and good selection for high quality men’s clothing all in all good site and good service”

Helpful Report

Posted 8 months ago

Hi Terry, Thank you for the review, we really appreciate it! We're delighted that you had a great experience with your online order. We always try our best to provide the best customer care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 8 months ago

“Whilst I was sent the wrong stuff, it was rectified immediately and was sent the correct item without any fuss so very impressed with the customer service”

Helpful Report

Posted 10 months ago

“Lovely product, timely drivers, great presentation”

Helpful Report

Posted 1 year ago

“Very happy with my recent purchase of shirts. Product excellent with prompt and effiecent delivery service.”

Helpful Report

Posted 1 year ago

“Labelling was not correct on shirt. XL is not equal to 17. Aside from that €200 for a basic Copeland own brand shirt is excessive! I’m sure people buy them but…! Otherwise that the clothes are great and I have shopped with Copelands for years.”

Helpful Report

Posted 1 year ago

“Louis Copeland have lovely stock and a great sale which they don’t really publicise. The staff are very friendly and helpful . The company was very responsive to feedback I gave about their click and collect service.”

Helpful Report

Posted 1 year ago

“Returns handled very efficiently”

Helpful Report

Posted 1 year ago

“Compeditive prices , good quality and selection of clothing with easy method of returns with little red tape and a known Irish name .”

Helpful Report

Posted 1 year ago

“Ordering via website was easy, and order arrived soon, well packaged and with a personal note. Lovely product too!”

Helpful Report

Posted 1 year ago

Hi Bijou, Thank you for your feedback! We would love to hear how we can make this review a 5 star review. If we can do anything at all, please email us at webcustomerservice@louiscopeland.ie or call us on 01 207 9069. Kind regards, Aaron

Posted 1 year ago

“Super style fit and quality.”

Helpful Report

Posted 1 year ago

Hi Ger, Thank you for your feedback! We would love to hear how we can make this review a 5 star review. If we can do anything at all, please email us at webcustomerservice@louiscopeland.ie or call us on 01 207 9069. Kind regards, Aaron

Posted 1 year ago

“High quality Shirt, made a very good Christmas gift for a family member. Maybe a little bit expensive. Excellent service for late purchase.”

Helpful Report

Posted 1 year ago

Hi Brendan, Thank you for your feedback! We would love to hear how we can make this review a 5 star review. If we can do anything at all, please email us at webcustomerservice@louiscopeland.ie or call us on 01 207 9069. Kind regards, Aaron

Posted 1 year ago

“Overall good service, quick delivery. However, requested alterations to shirt sleeve length which didn’t happen. Looks like requests for alterations aren’t looked at when an online order is placed. Would be great if that aspect of care is looked after.”

Helpful Report

Posted 1 year ago

Hi Khattak, Thank you for your feedback! We fully take on board this comment and I believe this matter is resolved. We would love to hear how we can make this review a 5 star review. If we can do anything at all, please email us at webcustomerservice@louiscopeland.ie or call us on 01 207 9069. Kind regards, Aaron

Posted 1 year ago

Louis Copeland And Sons is rated 4.9 based on 4,667 reviews