Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.88

4.9 Rating 4,254 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,254 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done, very impressed with first experience of ordering on net.”

Helpful Report

Posted 5 years ago

Hello Seamus, Thanks for taking the time to say so. We are glad you had a good experience and look forward to serving you again.

Posted 5 years ago

“Good service. Super professional packaging. A bit of confusion with my return. Replacement jumper had loose threads which I just sorted myself.”

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Posted 5 years ago

“Service and product excellent,presentation was much better than previously”

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Posted 5 years ago

“Great online service for all of my online orders from Louis Copeland. Obviously the timing of this one was slightly unusual and took a bit longer than expected but arrived safely and carefully packed as usual.”

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Posted 5 years ago

“Website and products very good. Delivery is very slow”

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Posted 5 years ago

“I bought it in Japan, but I could get it from Ireland in four days. The shoebox is just a little dented, but I'm satisfied.”

Louis Copeland And Sons 4 star review on 19th November 2018

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Posted 5 years ago

“Great styles and selections although once ordered online a lot of products unavailable.”

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Posted 5 years ago

“Great value”

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Posted 5 years ago

“The quality of the clothes are exceptional and the shipping excellent. My only negative is that I placed 3 separate orders in the same day and sent a message to ask that they be combined to save on shipping costs but never received a reply back or a reduction in the shipping. Other than that, I have bought several times and have always had an exceptional experience”

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Posted 5 years ago

“Great serivce, ordered and promptly arrived. Very well packaged with a nice personal touch, would highly recommend.”

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Posted 5 years ago

“Website was user friendly and goods arrived 48 hours later beautifully wrapped - The only grievance I had was that it was a gift and the prices were left on the tags which I didn’t notice until the present was opened”

Helpful Report

Posted 5 years ago

Hello, Deborah, thank you for your feedback, we are glad you are happy with the service, sorry about the tags, if you made it known to the team about the gift the tags should have been removed, so we will look into that.

Posted 5 years ago

“Easy to use website / good delivery times and great presentation! thank you!”

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Posted 6 years ago

“Extremely pleasant staff. he made shopping easy”

Helpful Report

Posted 6 years ago

“There was a two week delay from order placed to order dispatch. The website did indicate a delay in supplying the goods was possible, but in an age of overnight delivery this seems such a long time. If the cause of this is outside your control then you should consider updating the customer of the progress of their order certainly within one week.”