Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.88

4.9 Rating 4,254 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,254 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi guys Excellent service even though the initial order was wrong it was rectified immediately and dealt with excellently by Aaron. Would highly recommend your service Regards Enda whelan”

Helpful Report

Posted 1 year ago

“I had some issues with my original order, but these were addressed and resolved”

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Posted 1 year ago

“Very good service, I continue to enjoy the shopping experience with yourselves Regards, Tom Horan”

Helpful Report

Posted 1 year ago

Hi Tom, Thank you for the five stars, it is greatly appreciated. We are delighted to hear you were pleased with the customer service. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 1 year ago

“Not cheap but good quality and excellent service particularly in store. You pay for what you get at the end of the day.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for the lovely review. It is greatly appreciated. We are delighted to hear that you were happy with the excellent service and good quality. If there is anything we could have done to earn the much coveted fifth star reach out to us at webcustomerservice@louiscopeland.ie Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 1 year ago

“Excellent service from a top class menswear,staff are very professional and friendly”

Helpful Report

Posted 1 year ago

Hi Martin, Thank you for the lovely review. It is greatly appreciated. We are delighted to hear that you were pleased with the excellent service you received when shopping with us. If there is anything we could have done to earn the much coveted fifth star reach out to us at webcustomerservice@louiscopeland.ie Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 1 year ago

“Excellent attention to detail & customer service for alex in the cork store”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for the lovely review. It is greatly appreciated. We are thrilled to hear that you were happy with the customer service and attention to detail. If there is anything we could have done to earn the much coveted fifth star reach out to us at webcustomerservice@louiscopeland.ie Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 1 year ago

“A large selection, to suit all tastes. And most importantly excellent Very polite, reverent, humorous and modern service! Special thanks to the staff! Helped with the choice of costume, and everything that came with it. Not intrusive, with a smile and understanding! Can I recommend highly!”

Helpful Report

Posted 1 year ago

“I’ve purchased around 4x suits and multiple shirts, shoes etc over the last two years. Overall my experience has been very positive; always a friendly attitude and it’s the only place I buy my suits & shirts from. It’s an excellent Irish business. One thing as a loyal customer to your business I would give as constructive feedback however, is that I think more attention to detail could be given by some of the staff in Wicklow St, excluding Dave who is always very much on the ball. There has been 2-3 occasions now over the last few months where I have purchased new suits, and I’ve had to bring them back for further tailoring multiple times. I don’t mind doing this once, but to have to continue to go back can be a bit frustrating. I got a made to measure suit recently and when I came in for my second fitting, there was no advice given on how the trousers were, which I would expect given it is made to measure. On purchasing and then wearing the suit, I noticed the trousers were very baggy around the legs, and needed to be taken in. I brought the suit back and there wasn’t even a further measurement done/pin put in them, it was just a glance at the leg and then that was it. I feel for a made to measure given the price of it, there should be more attention to detail given to save me having to go back on more than one occasion; as the trousers being too baggy should really have been spotted on the second fitting. I’ll continue to purchase suits from you but again, the above should be recognised more so and will further help to keep your business as good as it possibly can be! Thanks guys, Paul”

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Posted 1 year ago

“I find the website v good and easy to use - Very prompt delivery”

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Posted 2 years ago

“Professional service and the products are always top”

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Posted 2 years ago

“Prompt delivery and right item and fit”

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Posted 2 years ago

Hi Syed, Thank you for the lovely review. We are delighted to hear that you were pleased by the prompt delivery. If there's anything we could have done to earn the much-coveted fifth star please let us know at info@louiscopeland.ie. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Very happy with purchase maybe should be free postage if order over €100 very nice packaging as well, good service, Charlie.”

Helpful Report

Posted 2 years ago

“Excellent and efficient service as always! However no point having a WhatsApp if you do not reply.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. We're pleased to hear you were happy with the service you received. Please accept our apologies for the bad experience using Whatsapp. If there's anything we can help you with please do feel free to reach out in whatever way is most convenient for you. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Excellent and prompt service on the website. Looking forward to shopping more in 2022”

Helpful Report

Posted 2 years ago

Hi Stephen, Thank you for your lovely review. If there's anything we could have done to earn the much-coveted fifth star please let us know at info@louiscopeland.ie. Thank you for choosing to shop with us, we really appreciate your support and look forward to welcoming you back in 2022. Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Great service and prompt postage. Great quality Brands with easy returns .”

Helpful Report

Posted 2 years ago

Hi, Thank you for your lovely review. We're delighted to hear you enjoyed your shopping experience with us. If there's anything we could do in future to gain the much-coveted fifth star, please let us know at info@louiscopeland.ie Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team.

Posted 2 years ago

“Excellent customer service, great support from agent when I experienced issues with online purchasing”

Helpful Report

Posted 2 years ago

Hi David, Thank you for your review. We're delighted to hear you enjoyed your shopping experience with us. If there's anything we could have done to achieve the much-coveted fifth star, please let us know at info@louiscopeland.ie. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team.

Posted 2 years ago

“Very satisfied with the way my order was processed . Thanks”

Helpful Report

Posted 2 years ago

Hi Sheila, Thank you for your lovely review. We're delighted to hear you've enjoyed your shopping experience with us. If there's anything else we could have done to earn the much-coveted fifth star, please let us know at info@louiscopeland.ie Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Thank you - choice and delivery were straightforward, I was able to phone the shop (Pembroke Street) and confirm the fabric type, I was familiar with previous versions of the brand and fit. I was happy to purchase online as I knew you had a meaningful retail presence on the ground.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your lovely review. We're delighted you enjoyed your shopping experience with us. If there is anything we could have done to earn the coveted fifth star, please let us know. You can contact us at 01 207 9069 or at info@louiscopeland.ie. Thank you for choosing to shop with us, we really appreciate your support. Many thanks The Louis Copeland Team

Posted 2 years ago

“The only issue I had was buying a pair of jeans in the Black Friday sale in shop only for them to be further reduced in Cyber sale. Seeing that I was a regular customer I’d have expected the lower price to wbe given to me in shop. On a €449 pair of jeans it means an extra €35 saving. So I bought them online and returned the originals. Otherwise excellent as always.”

Helpful Report

Posted 2 years ago

“Exceptional service and quality, each and every time. Nothing is too much trouble!”

Helpful Report

Posted 2 years ago

Hi Gareth, thank you for the lovely review, it means a lot. We are thrilled to hear that you were pleased by both the service received and the quality. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 2 years ago

Louis Copeland And Sons is rated 4.9 based on 4,254 reviews