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Louis Copeland And Sons Reviews

4.9 Rating 4,926 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 4,926 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 19th December 2025
Martin Jordan
24
Anonymous
Anonymous  // 01/01/2019
The quality of the clothes are exceptional and the shipping excellent. My only negative is that I placed 3 separate orders in the same day and sent a message to ask that they be combined to save on shipping costs but never received a reply back or a reduction in the shipping. Other than that, I have bought several times and have always had an exceptional experience
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Posted 7 years ago
Great serivce, ordered and promptly arrived. Very well packaged with a nice personal touch, would highly recommend.
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Posted 7 years ago
Website was user friendly and goods arrived 48 hours later beautifully wrapped - The only grievance I had was that it was a gift and the prices were left on the tags which I didn’t notice until the present was opened
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Posted 7 years ago
Hello, Deborah, thank you for your feedback, we are glad you are happy with the service, sorry about the tags, if you made it known to the team about the gift the tags should have been removed, so we will look into that.
Posted 7 years ago
Easy to use website / good delivery times and great presentation! thank you!
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Posted 7 years ago
Extremely pleasant staff. he made shopping easy
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Posted 7 years ago
There was a two week delay from order placed to order dispatch. The website did indicate a delay in supplying the goods was possible, but in an age of overnight delivery this seems such a long time. If the cause of this is outside your control then you should consider updating the customer of the progress of their order certainly within one week.
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Posted 8 years ago
Good quality, good finish of garments. Only one complaint the shipment did not include a Clothes hanger
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Posted 8 years ago
Item delivered very quickly and great packaging.
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Posted 8 years ago
Very good service
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Posted 8 years ago
Very good delivery service.
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Posted 8 years ago
Next day delivery was advertised, but product was not dispatched until two working days later, so I think this is misleading.
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Posted 8 years ago
Good service
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Posted 8 years ago
The online service was excellent however I ordered a €200 voucher for a 50 birthday but it was delivered to the wrong address albeit the address was correct on the order.
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Posted 8 years ago
Arrived on time it was well packed great service
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Posted 8 years ago
Thanks so much for the speedy delivery - Love the presentation of the "made to measure" box. Only one piece of feedback - please try to avoid sticking the invoice envelope on the box. Tape is tricky to take off without ruining box and this was a gift Otherwise - Love it :)
Helpful Report
Posted 8 years ago
I shopped at the Wicklow St store, and downstairs there seemed less staff so a bit of a wait. But once attended to it was excellent. May different upstairs. I then bought a mustard Brax trousers online as i had not seen these in store. But the brown arrived. Online they were a different colour to the brown and as I had these already I went for the mustard. I brought them in to Wicklow St to exchange but for some reason the website has the same code for brown and mustard. I decided to keeo them but strange that this happened.
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Posted 8 years ago
Quick and easy shopping efficient delivery very well presented
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Posted 8 years ago
Edit: I changed to four stars since I got full refund. "\"The shirt I got had a small flaw on the left arm. I noticed it quite long after I received the shirt but I knew that I had not used it so the flaw could not have been caused by normal wear. I sent an e-mail to them with pictures of the flaw and asked if I could return the shirt. But I did not even get a reply. That's why I suggest you to avoid shopping from them.\""
Helpful Report
Posted 8 years ago
Hello, Our customer service team have received your email and are in the process of sorting this out for you and will get back to you shortly, I understand they were awaiting an answer to a query about your shirt before contacting you back. We will review why this has taken so long. Thank you for your patience.
Posted 8 years ago
Such a quick delivery and wrapped so nice but the box was damaged on the outside and it was such a pity as it's a Christmas present, it looked like it was opened and then put back together little disappointed but I'm sure it came from the store perfect but by the time it got to me it was damaged but apart from that great service and very prompt
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Posted 8 years ago
Quality products, excellent service and delivery. Discounted prices are very good value.
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Posted 8 years ago
Louis Copeland And Sons is rated 4.9 based on 4,926 reviews