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Louis Copeland And Sons Reviews

4.9 Rating 4,254 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

4.9

Based on 4,254 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Louis Copeland And Sons 5 star review on 10th February 2023

Louis Copeland And Sons 5 star review on 19th December 2022

Geraldine Power

Louis Copeland And Sons 5 star review on 26th August 2022

Louis Copeland And Sons 5 star review on 9th June 2022

Louis Copeland And Sons 5 star review on 23rd May 2022

Louis Copeland And Sons 5 star review on 27th September 2021

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My most recent purchase in the sale was a Dressler blouson jacket which fit beautifully and feels great and most importantly, my wife likes it on me! My one quibble with shopping Louis Copeland is that very often you don’t have my leg length especially in sale items. In general though very happy with the experience and the personal delivery service”

Posted 2 years ago

Hi Stephen, thank you for taking the time to leave such a kind review. We are delighted to hear that both you ( and your wife) were happy with your most recent purchase. We are also delighted to hear that you were happy with the personal delivery service offered. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 2 years ago

“Easy to order. Order confirmation received within minutes. Order delivered 3 days later. Overall a great experience. Thank you.”

Posted 2 years ago

Hi Bridget, thank you for taking the time to leave such a kind review. We are delighted to hear that you were happy with your overall experience shopping with us. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 2 years ago

“Greta attention to detail , great range of clothing brands. I am, sadly, larger than average and range availability suffers a bit. Despite this the site is always worth a visit.”

Posted 2 years ago

Hi Paul, thank you for the lovely review. We are thrilled to hear that you are happy with the attention to detail and range of brands offered. We are sorry to hear that you find the range availability suffers. If you ever need any advice when it comes to sizing don't hesitate to give us a call on 012079069 and we shall be more than happy to help. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 2 years ago

“Parcel finally arrived Thursday evening after numerous phone calls. Shirt was in Cork and was delayed getting to me. Received follow up phone call Louis and accepted explanation that this was a one off. Recommended service.”

Posted 2 years ago

“great service speedy delivery”

Posted 3 years ago

Hello there, thank you for the review and for your kind words regarding the quality and efficiency of our service. We really appreciate your support. If there is anything we can do to achieve the much-coveted 5th star, please do let us know (01 207 9069). We appreciate any and all feedback! Thank you for choosing to shop with us. Best wishes, The Louis Copeland Web Team.

Posted 3 years ago

“Received items in timely manner, very nice personal acknowledgement in the package, really classy, I will be back for a suit for wedding in 2022.”

Posted 3 years ago

Hi John, thank you so much for taking the time to write this lovely review. We are delighted to hear you are so happy with the service we deliver including the timely delivery and personalised thank you card. If there is anything we can do to achieve the much-coveted fifth star, please do let us know (01 207 9069). We appreciate any and all feedback! Thank you for choosing to shop with us, we really appreciate your support and can't wait to see you in-store in 2022! Best wishes, Louis Copeland Web Team.

Posted 3 years ago

“Very efficient service, great selection, if I were to be slightly critical, the website filters are not accurate, as in when you select a particular size , the available garment is not there in the size selected , otherwise very good”

Posted 3 years ago

Hi Paul, Thank you for taking the time to write your review. It is great to hear you found our service to be efficient. We really appreciate your feedback regarding the filters on our website. This issue had been raised with our developer and was in the process of being fixed at the time of your order. It has since been resolved and all the filters are working accurately on our website now. Thank you for the feedback and for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“Great product at a great price. Just disappointed that my request for receipt not to be sent was ignored as it was a present.”

Posted 3 years ago

Hi, Thank you for your review & feedback, it appears that your request for the reciept not to be send had not saved on our system during the checkout process. We will pass this issue on to our Web developers to take a look at. Thank you for choosing to shop with us, and we appologise for any inconvenience caused, Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“First time dealing with Louis Copeland, purchased 2 items shirt and shoes. The shoes were not available but got a call From a must help full Lady who tried everything to get me sorted. I think her name was Pauline it started with a P I.. have deleted the message. Shoes arrived not what I ordered but will still hold on to them. The shirt was perfect and ironed well. I would deal with Louis Copeland again and found there customer service top class. Was very impressed that the head of the company even answered the phone the first time I made contact with the company. A great sign of a real hands on approach and is fully aware of what the customer requires.”

Posted 3 years ago

Hi Joseph, Thank you for your review & feedback, we strive to complete all orders placed, however as it comes to the end of sale it sometimes occurs that we stock out. In these occassions our team will offer alternatives that might suit, we are glad that the alternative shoes offered where suitable. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“Service was good, didn't have the exact shirt that I purchased on line hence 4/5”

Posted 3 years ago

Hi Patrick, Thank you for taking the time to write your review. We would like to apologise again for not having the exact shirt in stock. This was an error on our part and for that we are very sorry. If there is ever anything we can help you with in the future, please do contact us on 01 207 9069 and we will look after you. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“Ordering was simple. Delivery was quick. The goods were exactly as I expected. Overall, I am very happy with the service.”

Posted 3 years ago

Hi Brian, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! If there was anything else we could have done to achieve the much coveted five stars. Feel free to contact us on 01 207 9069 or at info@louiscopeland.ie Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“Excellent service as usual.Just one issue.Shirts arrived not individually packaged.just didnt look great when package opened.”

Posted 3 years ago

Hi there, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“Great service, prompt delivery and very helpful staff.”

Posted 3 years ago

Hi Dave, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“Very nice on the phone prompt and precise. Thank you”

Posted 3 years ago

Hi Francis, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“The service is very fast. The only problem is the high costs of shipping”

Posted 3 years ago

Hi there, Thank you for your lovely review. We're delighted to hear you were happy with the service and speedy delivery! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“Really good shopping experience but this one time I was disappointed that a jacket sold as black was delivered as navy”

Posted 3 years ago

“Very helpful sales representative on the phone. With most of the shopping done online these days and going forward, there should be way to pay by gift card directly online rather than ringing the shop and getting coupon to pay online.”

Posted 3 years ago

Hi Asif, Thank you for your lovely review. We're delighted to hear you were happy with the service! We will look into your suggestion, thank you. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“What I Purchased was good but you advertised gift on birthday , mine was jan 28 th last month nothing came. So not impressed with your advertising feel it’s wrong . False advertising doesn’t impress me ., well I have to revise my review . Had a personal phone call from Louis , very courteous and fully explained website needs updating . Received a lovely gift to day which impressed me more . Now scored 4/5 for service etc . A great shop to shop , found staff always do efficient and pleasant so please support them in these strange times . Excellent online service . Well done Louis .”

Posted 3 years ago

“Top class in every way. A pleasure to deal with. Jim”

Posted 3 years ago

Hi Jim, Thank you for your lovely review. We're delighted to hear you were happy with the service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

“Top classes shop and services. Very happy with my few resent purchases from Louis Copeland. Great brand clothing like Gant really nice selection. Great website to browse and purchase from. Delivery top class as well so efficient. Thanks Louis Copeland look forward to shopping with ye again soon.”

Posted 3 years ago

Hi James, Thank you for taking the time to write such a lovely review. If there is anything we can do to achieve the much coveted fifth star please let us know. You can always reach us at info@louiscopeland.ie. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 3 years ago

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Louis Copeland And Sons is rated 4.9 based on 4,254 reviews