Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,847 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes were delivered extremely quickly to Hong Kong and the shoes themselves were top quality as usual.”

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Posted 3 years ago

“Your delivery time is not good more than seven days waiting for a delivery which I don’t know whether I am going to get them.”

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Posted 3 years ago

“good quality stylish shoes and bags”

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Posted 3 years ago

“Looked like clear stones on pick but were coloured that arrived but lovely shoe so kept them”

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Posted 3 years ago

“Would recommend excellent service quality no hassle 👍”

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Posted 3 years ago

“I bought these shoes for my wedding day. I am so pleased with them, they are lovely, they sparkle more than I expected, I would recommend these, you won’t be disappointed!”

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Posted 3 years ago

“Love my new lotus sandals, happy with the service also”

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Posted 3 years ago

“order shoes to be delivered by 13th July at latest. STILL NEVER RECEIVED THEM VERY DISAPPOINTED AS THEY WERE FOR A WEDDING”

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Posted 3 years ago

“Lovely sandals , was a bit dubious ordering them as never used this company before but can honestly say I had no problems and I was kept up to date with my order, very good service”

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Posted 3 years ago

“The shoes look really lovely, classy, elegant, fashionable, even my daughter seemed interested. Im a size 4 but I'd ordered a size 5 also just in case. Couldnt even get my foot into either shoe as the top strap was so small. It has a buckle, so I thought thats handy, but it's only for decoration. very dissapointed.”

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Posted 3 years ago

“Originally bought the Navy in size 5, my usual size and they fit well. Now ordered in Black too. Comfortable and smart shoes.”

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Posted 3 years ago

“Lovely shoes. Arrived within expected delivery date”

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Posted 3 years ago

“Arrived promptly and shoes are just lovely.”

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Posted 3 years ago

“fabulous shoes, been looking for this style for a while, very comfortable and very flattering! great service all round, very quick delivery, well done Lotas”

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Posted 3 years ago

“Shoes were beautiful, BUT , very narrow and small . I couldn't get my foot inside them , so unfortunately going back .”

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Posted 3 years ago

“I have requested refund still waiting on it WHERE IS MY REFUND”

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Posted 3 years ago

“I find it very difficult to give a review as I still have not received the shoes which I ordered. I was given a delivery date of between July 9th - 13th. When I had still not received them on 19th July I rang the company. I was given the excuse that it was the fault of Hermes and not Lotus but that the problem had been sorted. If Lotus were aware of this problem why was I still not informed. This is very bad customer service.”

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Posted 3 years ago

“Lovely sandals, great price, very quick delivery”

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Posted 3 years ago

“The shoes were beautiful, but very narrow had to return them .”

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Posted 3 years ago

“Ordered some shoes Tuesday 13th - had confirmation of order and paid for delivery which should have been a couple of working days. Now 20th - not received, Hermes tracker says "still expected" at their hub and despite trying to call Lotus at least 4 times and emailing their web sales address, no answer or response. Love their shoes but their service is shocking.”

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Posted 3 years ago

Lotus Shoes is rated 4.5 based on 3,847 reviews