Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,413 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and true to size. Stylish.”

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Posted 3 years ago

“I love these boots. I already have two pairs from some years ago and when I saw that Lotus still have them, I jumped at the chance for some different colours. They're so comfortable and can be worn with trousers or dresses. Love them! Easy ordering and prompt delivery. Thank you.”

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Posted 3 years ago

“Lovely shoes, good quality, excellent customer service.”

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Posted 3 years ago

“Great quality shoes at a fair price. Delivery was quick and efficient.”

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Posted 3 years ago

“Quick delivery quality shoes good value”

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Posted 3 years ago

“I already have these boots in navy and burgundy and I love them. The new mustard ones look great with my orange duffel coat. They are very comfortable and warm and great for long winter walks.”

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Posted 3 years ago

“My own fault entirely but I spent £6 on shoes I never had. £3.99 delivery and £2 to return on an order over £65. Never again.”

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Posted 3 years ago

“Classy comfortable and reasonably priced”

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Posted 3 years ago

“Easy to order, delivery was very quick, love the boots.”

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Posted 3 years ago

“Order delivered quickly and product exactly as described”

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Posted 3 years ago

“Lovely boots ! True to size x”

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Posted 3 years ago

“very pleased with my trainers...so comfortable and a perfect fit”

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Posted 3 years ago

“Lovely shoes, however returning as too big”

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Posted 3 years ago

“I have a few pairs of lotus shoes. They are always comfortable and well made.”

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Posted 3 years ago

“Excellent quality and s”

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Posted 3 years ago

“I’ve struggled for years to find shoes that fit well, I’ve hit the jackpot with Lotus, I have now been able to build up a beautiful collection of occasion shoes, boots and leisurewear, Lotus is my go to company, I have ordered online too many pairs to mention, a couple of pairs with matching bags and haven’t had to return one pair, I have just bought my shoes and bag for my Granddaughters wedding next month as I did for my other Granddaughters wedding last year, they arrive quickly and beautifully packaged, thank you Lotus.”

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Posted 3 years ago

“I have a love for lotus footwear. They fit me so well, are really comfortable and wear well. Delighted with my purchase. 👍”

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Posted 3 years ago

“I Ordered Men’s Wallace Classic Black Leather Galligan Loafers size 7 from Lotus Shoes they look very neat shoes, however the quality did not match the look,I returned them the following day due to a fault with the left shoe, it was very loose on the foot, the shoes have a strip of elastic fitted to upper/inner part of the shoe I think the elastic is intended to give the shoe some support to make it a snug fit on the foot but in this case it did nothing, the right shoe was a perfect fit.”

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Posted 3 years ago

“I’m sure that I’ll be delighted with my purchase when I receive it. I ordered ion the 9th January and am still waiting on Evri to deliver it, it’s now 18th January, I received a message from Evri to apologise that my parcel is delayed but they didn’t say how long for! Evri are giving reputable companies like Lotus Shoes a bad name!”

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Posted 3 years ago

“Love my boots, very comfy to wear .”

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Posted 3 years ago

Lotus Shoes is rated 4.5 based on 4,413 reviews