Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,810 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,810 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

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Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service when there was an issue with the courier delivery, immediately sending another pair. Really comfy and good looking shoes.”

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Posted 7 years ago

“Wrong item received. Rang to notify/complain as paid for next day delivery. I returned wrong shoes at my cost, as was advised when received back then right item would be despatched. I have been refunded with the two postage costs but whole point was to receive next day. This experience (my first with Lotus) has put me off ordering in future. Also, I note that your delivery notes do not have any date indicated as to date of order or date of despatch which is not helpful when calculating date of returns if not acceptable.”

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Posted 7 years ago

“Always fast delivery. The fit of Laurana is excellent if you can’t wear all the very pointed shoes! Have bought 6 pairs of sandals/shoes this year. Never disappointed.”

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Posted 7 years ago

“Great service, excellent bag exactly as shown on line. Very pleased.”

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Posted 7 years ago

“Love these shoes so comfortable”

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Posted 7 years ago

“Shoes are very comfortable and they arrived extremely quickly. Would use web site again.”

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Posted 7 years ago

“I love them just what I expected and delivery in 2 days”

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Posted 7 years ago

“Recently ordered two pairs of boots intending to choose one pair. Loved them both so much, and super comfortable too, ended up keeping both Pairs !!!”

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Posted 7 years ago

“Shoes are perfect and didn't take long to arrive”

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Posted 7 years ago

“These shoes are so so comfortable for a heled shoe and look amazing”

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Posted 7 years ago

“Really lovely boots. Quick delivery and easy transaction”

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Posted 7 years ago

“Very easy , next day delivery excellent, with free returns , brilliant!”

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Posted 7 years ago

“I ordered tan relife Ruthie boots and I’m thrilled, they are so comfortable and look great with skinny jeans,I shall be ordering them again in navy, a good purchase thank you.”

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Posted 7 years ago

“I use these wonderful shoes all the time. They are so comfortable with my foot complaint. I renew them constantly and have all colours. More colour options please! Also feature them on your emailed ads! Thanks”

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Posted 7 years ago

“Very pleased with my purchase, speedy delivery. My boots came really well packaged. Just love them, exactly what I was looking for, stylish yet very comfortable, and I will be able to wear them with lots of different outfits. Would definitely recommend Lotus shoes to friends and family.”

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Posted 7 years ago

“I was really pleased with the purchase of my shoes and matching bag for a forthcoming wedding. The items came in 48 hours as expected. However, I was disappointed not to receive an email acknowledging my purchase and then wondered if the transaction had gone through.”

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Posted 7 years ago

“Shoes & Bag were just fabulous, would highly recommend”

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Posted 7 years ago

“Excellent online service. Good quality products”

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Posted 7 years ago

“Brilliant service Ordered on Sunday afternoon and goods delivered Tuesday morning Can't fault the quality of the goods Very comfortable shoes”

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Posted 7 years ago

“Attractive, well fitting shoes with excellent delivery service.”

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Posted 7 years ago

Lotus Shoes is rated 4.5 based on 4,810 reviews