S Goodwin
Wrong item received. Rang to notify/complain as paid for next day delivery. I returned wrong shoes at my cost, as was advised when received back then right item would be despatched. I have been refunded with the two postage costs but whole point was to receive next day. This experience (my first with Lotus) has put me off ordering in future. Also, I note that your delivery notes do not have any date indicated as to date of order or date of despatch which is not helpful when calculating date of returns if not acceptable.
Helpful Report
Posted 1 month ago
Lotus Shoes is rated 4.47 based on 1,285 reviews

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