Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,411 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th February 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find your website uncomplicated to operate and your service is very fast and efficient. I like Lotus shoes because they fit well and the quality is good”

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Posted 1 year ago

“This is my second pair, very light and very comfortable.”

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Posted 1 year ago

“Fit like a glove, excellent quality”

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Posted 1 year ago

“I absolutely love these boots. They were comfortable from day one and they look so good on. Amazingly, they are showerproof too.”

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Posted 1 year ago

“These boots are brilliant and was so glad that they came back in this year. Customer Service have all connected are brilliant thankyou”

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Posted 1 year ago

“Nice shoe and fit”

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Posted 1 year ago

“excellent quality and comfortable boots. arrived within 2 days I managed to buy the boots in the sale, bargain”

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Posted 1 year ago

“Very smart. Very comfortable. Quality footwear at a very reasonable price.”

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Posted 1 year ago

“LI’m belt boots very comfy xx”

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Posted 1 year ago

“Beautiful leather boots stylish and comfortable very pleased with purchase”

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Posted 1 year ago

“I purchased the Matabele clutch handbag and it’s stunning. Excellent value and quality. I can’t wai to use it for my daughters wedding”

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Posted 1 year ago

“Fabulous boots so comfy - very happy with my purchase”

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Posted 1 year ago

“Beautiful shoes for a wedding. Quick delivery of order.”

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Posted 1 year ago

“Easy ordering, efficient delivery, quality boots and value for money.”

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Posted 1 year ago

“Great shoes.”

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Posted 1 year ago

“Very disappointed with customer services at Lotus. After placing an order and receiving email confirmation of said order I realised I’d ordered navy instead of black. I began ringing CS within 3 minutes of placing the order. I tried countless times without speaking to anyone so tried emailing to rectify the problem but nothing. I then received an email saying my order had been processed!! I paid p&p plus £3 will be deducted from the refund which is very annoying especially when on the website it states there is 24 hours to amend before processing.”

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Posted 1 year ago

“Beautiful boots and super quick delivery. Stumbled across them online but will definitely be a new go to!”

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Posted 1 year ago

“Very nice boot, great sale price, quick delivery, easy to order”

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Posted 1 year ago

“I ordered my shoes for my daughter's wedding on Valentine's Day. They are absolutely beautiful. :) I liked them so much I bought the handbag too.”

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Posted 1 year ago

“Lovely leather boots, great colour more maroon than purple, great sale price, would definitely buy again.”

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Posted 1 year ago

Lotus Shoes is rated 4.5 based on 4,411 reviews