Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,809 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,809 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

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Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to return the boots as they were very uncomfortable however despite being told it was free returns I was unable to take them to my local collect plus because they weren’t agents for this company I had to take them instead to the post office and pay. The Lotus company will now refund the delivery postage which is not as much as the return postage”

Helpful Report

Posted 6 years ago

“Perfect fit very comfortable excellent value”

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Posted 6 years ago

“Haven't actually received them yet!”

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Posted 6 years ago

“Great shoe and very comfortable, had these for work so wear for around 11 hours a day with no issues”

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Posted 6 years ago

“I ordered a pair of boots for my daughter’s birthday and they arrived very quickly and the quality was good. We were both delighted.”

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Posted 6 years ago

“In one word, Lotus boots are, Wearable. I have that particular style in 3 colours now. Elegant and comfortable. What more does a woman want.”

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Posted 6 years ago

“Comfortable. Need more room around calf if you got high calfs. So push them down. Very Comfortable. Need extra room up top . Got long legs .”

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Posted 6 years ago

“I bought a pair of black shoes with matching handbag delivered by courier on 29th September. To my shock, i got in a dusty box a 'worn and tired pair' with mud underneath, sand and dust all over. It was unbelievable experience so much so that i took immediate photos as evidence and duly returned the pair and bag. That was the height of bad and careless customer service but more importantly end of my patronage of LOTUS as a company.”

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Posted 6 years ago

“I love these shoe boots! They are just the right height to be able to wear for work all day! Love the style 😊”

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Posted 6 years ago

“These are the only boots that I have ever bought that don't cause me any problems, love the softness of them plus the comfort.”

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Posted 6 years ago

“Poor quality shoes, misleading description about what they are made of. Arrived quickly but in very battered box with crumpled paper inside. Not the quality I expected at all. First experience of Lotus, shoes quickly returned!”

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Posted 6 years ago

“Comfortable to wear and just the right shade!”

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Posted 6 years ago

“I was spoilt for choice as I liked lots of their shoes but I wanted some smart black shoe boots for day wear; shopping eg. I would have liked the heel a tiny bit lower as was having trouble finding fashionable but comfortable shoes that I could walk in for more than a few hours without aching. But these are still nice and comfy. I would recommend.”

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Posted 6 years ago

“but I have one complaint regarding Hermes, it was delivered to 215 BURY & ROCHDALE OLD RD NOT 215 BAMFORD RD OL104AH”

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Posted 6 years ago

“I love Lotus Shoes & every pair I've bought have combined style with comfort - no mean feat! This latest pair are gorgeous & have been packed away for better times next year & a holiday in Italy. Excellent footwear & outstanding service. Delighted.”

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Posted 6 years ago

“Absolutely beautiful shoes everything my daughter wanted for her wedding and more !”

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Posted 6 years ago

“Great comfy shoes. They come up quite big so I had to go down a size. I’m normally a 6 but 5 fits perfectly.”

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Posted 6 years ago

“Gorgeous, expensive looking boots that fit well. Beautifully boxed with the boots individually wrapped in separate bags and the box was laden with tissue paper. It was a joy to unwrap!!”

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Posted 6 years ago

“Expensive for a non leather shoe. Not quite true to size - bit small. Very thin sole, probably won't wear well. But a lovely style.”

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Posted 6 years ago

“Excellent service. The boots I ordered were of good quality and fashionable. However, the sizing was very big. I often take 5 and a half or six. There were no half sizes so I ordered a six but on me, it was enormous. So sadly, I had to return them. I Lloved the style, height and colour”

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Posted 6 years ago

Lotus Shoes is rated 4.5 based on 4,809 reviews