Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,863 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful purchased for my son’s wedding in April. Well packaged and very quick delivery.”

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Posted 6 years ago

“Beautiful shoes, love them the fit is lovely. Thank u .”

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Posted 6 years ago

“Had my last lotus boots for many years and worn them almost every day through the winter, just felt it was time for a new pair, really pleased with my purchase, good quality and hope they last as long as previous pair.”

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Posted 6 years ago

“excellent quality shoes. always fitting perfect. love designs. ordered 3 pairs of shoes and 1 pair of boots in the fantastic Lotus Shoe sale. Happy Shopping.”

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Posted 6 years ago

“Great boots, so comfortable and a great price!”

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Posted 6 years ago

“Very poor customer care. They asked me to return the boots via the Collect+ service which I did, and confirmed that they had received them. I have not heard from the company since not received a refund. I have tried contacting them via email and telephone numerous times with no response. I am now having to take things a step further by going through legal channels. Never before have I come across such appauling service in any store, both online or high street.”

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Posted 6 years ago

“Boots are lovely! Look great with tights or jeans ans super comfy! :)”

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Posted 6 years ago

“As my purchase was slippers I can only say that my experience is based on slippers only I was very satisfied with my purchase”

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Posted 6 years ago

“I received my shoes by the next day, beautifully securely packaged and as always, very comfortable and had lots of nice comments about them. Thank you.”

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Posted 6 years ago

“Prompt service and absolutely stunning boots. Sadly, returning as about 2cm too narrow for me and no larger sizes available.”

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Posted 6 years ago

“Absolutely delighted with my ankle boots. Will buy again. Ordered after last day of Christmas postage and they arrived in between Christmas and New Year. I can highly recommend Lotus.”

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Posted 6 years ago

“Order still not received and even mails not responded to”

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Posted 6 years ago

“Most comfortable boots I've ever worn, and I'm really really really really hard to please I'm that department! They are my go to footwear now.”

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Posted 6 years ago

“Lovely shoe great value”

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Posted 6 years ago

“Very pleased with the boots I bought from you. Also delivery excellent, the delivery company went over and above themselves to get my package to me. I will definitely be ordering from your company again.”

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Posted 6 years ago

“Pleased to find style of slippers I had been looking for a long time since my previous source stopped making them.”

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Posted 6 years ago

“Bought blue and white striped (other colours) wedge sandals and they are very comfortable and wedge not too high. Size is just right, but only buy wide fit if you have very wide feet as ordinary fit is quite generous. I have bunions and ordinary fit still fits comfortablely. On offer at the moment, so a good buy for spring/summer.”

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Posted 6 years ago

“Lovely boots well made but to small around the calf. So had to sadly return them.”

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Posted 6 years ago

“Slippers fit perfectly, and well made. Very pleased with purchase.”

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Posted 6 years ago

“Brought slippers for my friend she loved them said they were very comfortable and a lovely fit I will be buying more from lotus.”

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Posted 6 years ago

Lotus Shoes is rated 4.5 based on 3,863 reviews