Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,419 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service where are you? I've left three messages as you never seem to be there and sent two emails, no response. Diabolical service”

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Posted 2 years ago

“I am thrilled with my purchase of lotus pink pearl shoes. They are very comfortable as the heel height is perfect and as I wanted them for a wedding they really look classy. I would definitely recommend them to anyone.”

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Posted 2 years ago

“Beautiful shoes for a wedding which were the perfect colour for my outfit.”

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Posted 2 years ago

“I have ordered a pair of navy patent boots from Lotus Shoes and I am very happy with the colour, quality,fit and they are very comfortable.”

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Posted 2 years ago

“Love my new red boots. So comfy, just the right heel height, & great sole for winter. Two zips easy on & off. Would definitely recommend.”

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Posted 2 years ago

“Great style sensible heels and wonderful colours plus a bit of sparkle who could ask for anything more”

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Posted 2 years ago

“Perfect fit , ver comfortable. Not too high and the blue satin is beautiful”

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Posted 2 years ago

“I bought these shoes for my son's wedding. They are the wrong colour. But they are lovely comfortable and stylish. So I am keeping them. Please Lotus could you make the same in grey before next May.”

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Posted 2 years ago

“I've always loved Lotus shoes. Had a pair of Mary Janes back in the 70s. My recent purchase of ankle boots are lovely. Comfortable as soon as I began wearing them. No wearing them in or rubbing. Fantastic, and a good price too”

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Posted 2 years ago

“Good quality for the price and very comfortable”

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Posted 2 years ago

“Quick delivery and quality boots which are fashionable and comfortable. Very pleased.”

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Posted 2 years ago

“Beautiful comfortable shoes.”

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Posted 2 years ago

“Delivery was quick and the shoes look amazing - bought for an upcoming wedding this October.”

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Posted 2 years ago

“I can’t recommend these sandals highly enough. I bought a summer strapped version a few months ago with the same platform sole and I wasn’t disappointed. I have fallen arches and suffer from tendinitis also wide feet. So comfortable and danced the night away with no pain which is unheard of for me. The most comfortable sandal I have ever bought. Thank you Lotus 😊”

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Posted 2 years ago

“I ordered size 4 shoes but received size 7. Very disapointed”

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Posted 2 years ago

“Excellent customer service!!! One of the shoes were damaged but the guy on the phone arranged to have a replacement pair sent the next day. Looking forward to the wedding now!!! Very comfortable and classy shoes”

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Posted 2 years ago

“Loved these boots arrived on time size prefect very happy 😄”

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Posted 2 years ago

“Very comfortable and look nice”

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Posted 2 years ago

“Smart shoe and fine width wise but unfortunately at least one size too small in length. Had to return.”

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Posted 2 years ago

“I don't normally purchase boots/shoes from the internet, but when I saw the lovely boots on Lotus I just could not resist. I ordered 2 pairs hesitantly, as I was not sure how they would fit. They arrived the next day, tried them on and the fit was great and they felt really comfortable. Beautifully made, and of excellent quality. Worth every penny! Highly recommend them.”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 4,419 reviews