Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,521 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Lotus on Facebook and liked the fact that they were leather and reasonaly priced. I have now recieved my shoes and I am very plesed with them, they are very comfortable. I will definately be using Lotus again.”

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Posted 2 years ago

“Ordered shoes & handbag for my Mum to go with her wedding outfit. Shoes were lovely but unfortunately too big for her. She kept the matching handbag because she liked it so much. Easy to order and return, thank you.”

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Posted 2 years ago

“Very disappointed. Bought the boots for a special occasion. Wore them for one evening and decorative zip broke. Was told I’d be charged £2 for using their return system even though the boots were faulty. Not had refund yet.”

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Posted 2 years ago

“I do love the shoes but unfortunately you don't seem to do half sizes.I have a size three which if I keep will have to hope they stretch.I also have a size four and will have to buy insoles in the hope they will fit.”

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Posted 2 years ago

“The shoes were delivered in plenty of time, with extremely good order processing information. The product was as described without any defects, very comfortable, the size as stated (3) was nearer a 3 1/2 not a problem, extremely satisfied would purchase from lotus shoes again”

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Posted 2 years ago

“Shoes are lovely and I'm very pleased. Only disappointment was, I emailed Lotus regarding not getting my 10% off my first order. You never replied and I feel let down, so I can't answer your question below. Would look forward to hearing from you, still. Regards Jenny Patton”

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Posted 2 years ago

“Lovely shoes and quality”

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Posted 2 years ago

“Easy to order delivery on time”

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Posted 2 years ago

“Beautiful satin heels . Not to high and more comfortable than I thought. Could be a little more padded on the ball of your foot. Lovely style as I didn’t want a sandal but wanted something less than a full court shoe.”

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Posted 2 years ago

“Beautiful fuschia pink sandals with block heels ordered for a wedding. Quick delivery, shoes as described. Really pleased with them.”

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Posted 2 years ago

“Good fit lovely colour”

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Posted 2 years ago

“Lovely shoe with colour as expected. They fit well, and are a very comfortable and sturdy.”

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Posted 2 years ago

“Quality of shoes has gone down in the past couple of years. I have been wearing Lotus for over 30yrs and its only in the last few years I have had to return orders.”

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Posted 2 years ago

“Brilliant service and arrived safely.”

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Posted 2 years ago

“Size was perfect, loved the style too”

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Posted 2 years ago

“Lovely shoes, perfect for my upcoming cruise. Feel sturdy and well made. I'm a size 6 and these fit perfectly.”

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Posted 2 years ago

“Great service, arrived promptly, perfect fit, very happy so ordered another pair !!!”

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Posted 2 years ago

“First class service thank you sue”

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Posted 2 years ago

“Delivery very poor Ordered next day and received them on 27th too late for special outing I’m meant to be getting a refund on postage nothing yet!!”

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Posted 2 years ago

“liked the style very comfortable and true to size”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 4,521 reviews