Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,420 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,420 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes were excellent quality and half price. Amazing value for such stylish shoes. Delivery was quick. I was pleased they were placed in an area of safety. Great service all round.”

Helpful Report

Posted 7 years ago

“Just what I was looking for to wear at family wedding, absolutely love them, I have also seen a pair of sandle s on site so will be ordering those shortly happy days thank you.”

Helpful Report

Posted 7 years ago

“Quality,always fit to t tee”

Helpful Report

Posted 7 years ago

“Very nice shoes, they look just like the ones in the pictures, although heels are prettier IRL. Besides this, the shoes we're shipped to Spain and the delivery service was more than correct. Really pleased with the whole experience.”

Helpful Report

Posted 7 years ago

“Ordered online Friday evening. Delivered in UK Tuesday morning. I arrived UK Friday afternoon. Wore the shoes to a very special event all day Saturday. Absolutely pain free and looked amazing.”

Helpful Report

Posted 7 years ago

“The shoe arrived as if it were sent on from a previous customer with one lace unknotted, the rapping paper was torn. I ordered my usual size 7 shoe which is my size with Clarks and Hotter and, in the past, with Lotus but the shoes that arrived were literally too short in the foot and too narrow across the instep which, being a moccasin type should not have been. I was disappointed as I had to wait some time for the delivery and am now still awaiting my refund. Sadly this time, Lotus, this was not a good experience.”

Helpful Report

Posted 7 years ago

“Delivery time was excellent. Unfortunately no half sizes so shoes a little too big but seem reasonably comfortable when trying on but have not tried them for any length of time yet. Smart design to fit in with outfit and handbag I have. I don't usually pay this much for shoes but hope they will prove to be good value.”

Helpful Report

Posted 7 years ago

“I bought shoes for my mum. She said it’s very comfortable and she is no more pain in her foot. Really happy 😃”

Helpful Report

Posted 7 years ago

“I have spent an unsuccessful afternoon in Derby trying to find sandals just like these, so I am ecstatic to find them on line, and at a reduced price ! I shall use your website again.”

Helpful Report

Posted 7 years ago

“Ordered shoes and handbag both good quality and price. Prompt delivery.”

Helpful Report

Posted 7 years ago

“Easy to use website and quick delivery. Sandals are so comfy 👍”

Helpful Report

Posted 7 years ago

“I liked the shoes and matching handbag very much but unfortunately the fit was too narrow and so I have returned them. The delivery service was excellent and so I hope the return is dealt with as efficiently”

Helpful Report

Posted 7 years ago

“They are very comfortable and delivery was extremely prompt.”

Helpful Report

Posted 7 years ago

“They are just what I want and are very long wearing.”

Helpful Report

Posted 7 years ago

“Very well made, attractive and unusual handbag. Prompt delivery.”

Helpful Report

Posted 7 years ago

“The shoe itself, a summery wedge sandal, is beautiful and VERY COMFORTABLE; great quality for the price too ! Delivery was smooth to Germany, quickly dispatched, arrived safely, well packed, THANK YOU ! A happy customer :)”

Helpful Report

Posted 7 years ago

“They look smart are so comfortable you could wear them all day long look nice with trousers and dresses”

Helpful Report

Posted 7 years ago

“I have been wearing Lotus Shoes for years They are the best shoes I have had. The servic e I received from you was exceptional and received them the following day.”

Helpful Report

Posted 7 years ago

“just the job I like lotus”

Helpful Report

Posted 7 years ago

“My last pair of size 5 sandals fitted me great but this last pair I ordered from the web site were far far to small my heel came over the back of the sandal and there was no width to them. More than disappointed with them”

Helpful Report

Posted 7 years ago

Lotus Shoes is rated 4.5 based on 4,420 reviews