Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,851 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase of Tara boots, smart & comfortable. Lotus were very quick with dispatching. Will use them again.”

Helpful Report

Posted 4 years ago

“Ordering was easy and boots arrived well packaged and quickly, very pleased with quality and fit”

Helpful Report

Posted 4 years ago

“I had to return the boots as they were very uncomfortable however despite being told it was free returns I was unable to take them to my local collect plus because they weren’t agents for this company I had to take them instead to the post office and pay. The Lotus company will now refund the delivery postage which is not as much as the return postage”

Helpful Report

Posted 4 years ago

“Perfect fit very comfortable excellent value”

Helpful Report

Posted 4 years ago

“Haven't actually received them yet!”

Helpful Report

Posted 4 years ago

“Great shoe and very comfortable, had these for work so wear for around 11 hours a day with no issues”

Helpful Report

Posted 4 years ago

“I ordered a pair of boots for my daughter’s birthday and they arrived very quickly and the quality was good. We were both delighted.”

Helpful Report

Posted 4 years ago

“In one word, Lotus boots are, Wearable. I have that particular style in 3 colours now. Elegant and comfortable. What more does a woman want.”

Helpful Report

Posted 4 years ago

“Comfortable. Need more room around calf if you got high calfs. So push them down. Very Comfortable. Need extra room up top . Got long legs .”

Helpful Report

Posted 4 years ago

“I bought a pair of black shoes with matching handbag delivered by courier on 29th September. To my shock, i got in a dusty box a 'worn and tired pair' with mud underneath, sand and dust all over. It was unbelievable experience so much so that i took immediate photos as evidence and duly returned the pair and bag. That was the height of bad and careless customer service but more importantly end of my patronage of LOTUS as a company.”

Helpful Report

Posted 4 years ago

“I love these shoe boots! They are just the right height to be able to wear for work all day! Love the style 😊”

Helpful Report

Posted 4 years ago

“These are the only boots that I have ever bought that don't cause me any problems, love the softness of them plus the comfort.”

Helpful Report

Posted 4 years ago

“Poor quality shoes, misleading description about what they are made of. Arrived quickly but in very battered box with crumpled paper inside. Not the quality I expected at all. First experience of Lotus, shoes quickly returned!”

Helpful Report

Posted 4 years ago

“Comfortable to wear and just the right shade!”

Helpful Report

Posted 4 years ago

“I was spoilt for choice as I liked lots of their shoes but I wanted some smart black shoe boots for day wear; shopping eg. I would have liked the heel a tiny bit lower as was having trouble finding fashionable but comfortable shoes that I could walk in for more than a few hours without aching. But these are still nice and comfy. I would recommend.”

Helpful Report

Posted 4 years ago

“but I have one complaint regarding Hermes, it was delivered to 215 BURY & ROCHDALE OLD RD NOT 215 BAMFORD RD OL104AH”

Helpful Report

Posted 4 years ago

“I love Lotus Shoes & every pair I've bought have combined style with comfort - no mean feat! This latest pair are gorgeous & have been packed away for better times next year & a holiday in Italy. Excellent footwear & outstanding service. Delighted.”

Helpful Report

Posted 4 years ago

“Absolutely beautiful shoes everything my daughter wanted for her wedding and more !”

Helpful Report

Posted 4 years ago

“Great comfy shoes. They come up quite big so I had to go down a size. I’m normally a 6 but 5 fits perfectly.”

Helpful Report

Posted 4 years ago

“Gorgeous, expensive looking boots that fit well. Beautifully boxed with the boots individually wrapped in separate bags and the box was laden with tissue paper. It was a joy to unwrap!!”

Helpful Report

Posted 4 years ago

Lotus Shoes is rated 4.5 based on 3,851 reviews