Lotus Shoes Reviews

4.5 Rating 3,347 Reviews
86 %
of reviewers recommend Lotus Shoes
4.5
Based on 3,347 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Lotus Shoes Reviews
Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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My favourite slippers
Helpful Report
Posted 2 years ago
I've bought quite a few times and been happy with the shoes & boots but I've returned my last pair of because on opening the box it looked like they'd already been sent out & returned the paper inside was wrinkled & torn & there was a scuff on the heel of the right boot, I would suggest when items are returned they're inspected before being sent out again.
Helpful Report
Posted 2 years ago
Nice stylish shoes for someone who can’t wear too high a heel. Love the insole padding that means there’s some comfort when walking.
Helpful Report
Posted 2 years ago
Very disappointed with customer service. Sent an email day I received shoes asking if they have larger size. 5 days later still no response. I also tried phoning 5 times with no answer.
Helpful Report
Posted 2 years ago
Lovely shoes, however if you have a high instep the straps across are tight and difficult to fasten in first hole. I managed but a struggle, hoping the leather will ease when wearing as so nice.
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Posted 2 years ago
The shoes are just the colour that I wanted and appear comfortable though I haven’t worn them out of doors yet.
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Posted 2 years ago
Initially my order (dispatched through Hermes) did not arrive but a phone call quickly resolved this and they arrived by DPD the next day. Sadly although I liked them very much they were not comfortable on me and I noticed in any case that one had a gold buckle and the other a silver so they were not a proper pair. The return system was excellent and very easy to do.
Helpful Report
Posted 2 years ago
Really smart, elegant shoes. Colour is as shown.
Helpful Report
Posted 2 years ago
Good shoes as always with Lotus but the sizing is small, so my advice is to go up a size.
Helpful Report
Posted 2 years ago
Nice shoes with a good length strap.
Helpful Report
Posted 2 years ago
Lovely wedge sandal. Unusual heel detail which makes them a bit different from run of the mill styles. Very comfortable and true to size.
Helpful Report
Posted 2 years ago
Lovely sandals, which will go with anything, only 4 stars as the strap across the foot on right sandal is very rough and rubs against toes
Helpful Report
Posted 2 years ago
I’m a long term purchaser of Lotus Shoes. This time I purchased two pairs of sandals in the sale. Lovely sandals and one pair is perfect. The second pair unfortunately had a fault in that the heel straps were different sizes and one wouldn’t go above the bottom of my heel. So I had to return these sandals. Otherwise, I’m usually well satisfied with quality and excellent service.
Helpful Report
Posted 2 years ago
Ordered shoes which I love and have now worn and very comfortable paid next day delivery but that did not happen
Helpful Report
Posted 2 years ago
Looked like clear stones on pick but were coloured that arrived but lovely shoe so kept them
Helpful Report
Posted 2 years ago
Shoes are very nice, it was disappointing to find them very reduced after purchase
Helpful Report
Posted 2 years ago
Lovely shoes but too narrow for my feet had to return
Helpful Report
Posted 2 years ago
I bought a pair of cork wedge sandals - they were good value, good colour, true to size and easy to adjust with buckles on both straps. Only slight down side is that they are heavier than I expected.
Helpful Report
Posted 2 years ago
Love these - instead of schlepping around the house in horrid old slippers, you can release your inner diva in these gorgeous fluffy mules with a wedge heel.
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Posted 2 years ago
The shoes I ordered were lovely, but the colour (navy) was not as dark as I had hoped.
Helpful Report
Posted 2 years ago
Lotus Shoes is rated 4.5 based on 3,347 reviews