Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,191 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,191 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes were absolutely lovely but unfortunately too narrow at the front so sadly had to send back.”

Helpful Report

Posted 2 years ago

“would appreciate a readily available contact/sales telephone number”

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Posted 2 years ago

“Looked great, and well made but too wide and I felt the footbed was too raised, rather than fitting the foot.”

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Posted 2 years ago

“The shoes looked lovely but sadly were to narrow for me. There didn't seem to be wider choices available. Am quite sad as loved the styles & quality Rosemary”

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Posted 2 years ago

“Very comfortable and stylish ballerina shoes. Easy ordering, quick delivery. Very satisfied with my purchase”

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Posted 2 years ago

“Beautiful shoes but too small so if ordering order the size up”

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Posted 2 years ago

“They seem to be nice. They're very pretty. Hopefully after a bit of practice I will be able to wear them all day.”

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Posted 2 years ago

“My new shoes arrived within a few days . Very comfortable and a good heel height with a comfortable sole for me. Will def order Lotus shoes again as always have difficulty getting shoes to suit”

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Posted 2 years ago

“Your customer service is excellent. Your delivery service Elvri is astounding poor. Given you 4 stars would have been 5 but for the delivery, or non delivery service. I am still waiting for my shoes.”

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Posted 2 years ago

“Very pleased with my shoes. Perfect colour match with the dress I wore today for a special occasion.”

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Posted 2 years ago

“Ordered slippers that I have purchased before. Prompt delivery and easy to order”

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Posted 2 years ago

“Lovely well fitting shoes”

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Posted 2 years ago

“Disappointed that the Trino range of sandals are no longer available, have bought many pairs over the years, will they be reintroduced?”

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Posted 2 years ago

“Usually a good quality shoe. It’s a pity they seem to be discontinuing/ changing the Trino sandal. I have had several pairs and they are very comfortable, as well as being smart”

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Posted 2 years ago

“Sandals are narrow width so where not suitable for myself due to having wide feet.”

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Posted 2 years ago

“Lovely sandals , hope they will be comfy for my daughter’s wedding”

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Posted 2 years ago

“Lovely shoes, however returning as too big”

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Posted 2 years ago

“I have a few pairs of lotus shoes. They are always comfortable and well made.”

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Posted 2 years ago

“Well they are nice, comfy and look great but when I zipped the right one up, the zip lower down came apart so it was obviously too tight lower down Now wearing them half unzipped because of the above issue”

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Posted 2 years ago

“Very satisfied with the shoes.”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 4,191 reviews