Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,191 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,191 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shoes very pretty didn't realise they were quite so sparkly but pretty they are a large 4 but think they will be OK could prob have done with a 3and half”

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Posted 3 months ago

“I lovel the shoes. The straps are a little short which makes fastening a little fiddly, but they look awesome!”

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Posted 3 months ago

“As ordered and fine.”

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Posted 3 months ago

“Very nice mules, soft leather, unfortunately had to return as needed 4.5 which would have fitted perfectly, well made mules, ideal for summer”

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Posted 3 months ago

“The shoes were lovely but unfortunately too small. Quick delivery but still waiting to receive my refund. Communication not very good.”

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Posted 3 months ago

“Both pairs of shoes met our requirements. Delivery was prompt”

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Posted 3 months ago

“Overall very comfortable and easy to walk in, great design which looks even better in person, and quick and easy to slip on and off. Only downside is a few blisters from rubbing after wearing them for a few hours.”

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Posted 3 months ago

“Easy to order. Easy to pay.very quick delivery with lots of information. Sandals were lovely, really good fit, good value for money.”

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Posted 3 months ago

“Loved the sandals, ordered 5 & 6 ,too small and too big,unfortunately had to return them,5.5 would have been perfect.”

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Posted 4 months ago

“Sandals arrived on time. Very comfortable. Would definitely order from Lotus again.”

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Posted 4 months ago

“Beautiful sandals love the colours and so comfy”

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Posted 5 months ago

“A lovely shoe. A bit heavier than I am used to, but I'm trying them out round the house before I wear them socially.”

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Posted 5 months ago

“Shoes excellent quality and they are true to size. Delivery prompt.”

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Posted 6 months ago

“Well made shoes - took a while to arrive and suddenly realized only 14 days for returns. Most places give 30 days. True to size for some shoes but not for others. Bought 3x size 7. One too big, one too small and one fitted well.”

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Posted 6 months ago

“Not true to size 🙈”

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Posted 6 months ago

“Arrived on time. Comfortable and practical . Ordered for my wife”

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Posted 6 months ago

“Very comfortable and good quality however I struggle to get the sizing right which ends up costly. As an example I ordered a pair of sandals I am a size 7 so according to your size chart I should order a 41 which I did, when they arrived they were massive in both width and length. I contacted your customer service dept they were excellent she advised me to go down 2 sizes! Why is this unfortunately it puts me off ordering and perhaps other people too as we have to pay for returns.”

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Posted 7 months ago

“Bought for wife and she is delighted with shoes”

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Posted 7 months ago

“These are lovely quality shoes. Sissy suede. Gorgeous lilac colour and they fit really nicely. However they are just too high for me so sadly I had to return them.”

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Posted 9 months ago

“Not worn shoes yet as not quite sure as fit is a tad big but if go smaller size may be too small...”

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Posted 9 months ago

Lotus Shoes is rated 4.5 based on 4,191 reviews