Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,113 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes returned not comfortable at all quite hard”

Helpful Report

Posted 8 years ago

“Too big and also had to pay to be returned. You should be able to return to a shop.”

Helpful Report

Posted 8 years ago

“Sadly shoes did not fit returned awaiting refund payment notufication. Prefer purchase in store however only have very limited stock these day so no choice and cost of returning to lotus the shoes annoying should be prepaid return service so not buying again on line from lotus”

Helpful Report

Posted 8 years ago

We can confirm that the parcel has been received and the item refunded. Many Thanks. Lotus Shoes.

Posted 8 years ago

“The shoes look very stylish but I have found that the straps have poor gripping and threads are now coming out from them. I would say overall not very comfortable for having a secure fit.”

Helpful Report

Posted 8 years ago

Dear Mrs Naeem. I can confirm that the item has been received and refunded. Thank you, Glen. Lotus Shoes.

Posted 8 years ago

“Wrong bag sent had to return it still waiting for refund”

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Posted 8 years ago

Hi Julie. Our courier has delivered the bag back to us and the refund is being processed. We will email you once the refund has been completed. Kind Regards, Glen. Lotus Shoes.

Posted 8 years ago

“I have not received my order due to missing documents for custom clearance in Norway. The delivery agent, DHL, did not receive an invoice or similar document that are mandatory to complete the custom clarification together with the ordered goods.”

Helpful Report

Posted 8 years ago

Lotus Shoes is rated 4.5 based on 4,113 reviews