Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,691 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely sandals unfortunately colour didn’t match my outfit so had to return”

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Posted 5 years ago

“Good products nice fit snd quick delivery”

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Posted 5 years ago

“These trainers are so comfortable and also look great. The customer service was fantastic with 1st class communication. An added bonus was that they were in the sale. I’m one happy customer.”

Lotus Shoes 5 star review on 14th July 2021

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Posted 5 years ago

“I haven’t received my order yet.”

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Posted 5 years ago

“what shoes i am still waiting”

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Posted 5 years ago

“Beautiful wedges bought for my daughter She loves them and says they are so comfortable Bought in the sale so an added bonus 👍”

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Posted 5 years ago

“Didn’t have to wait long after my shoes were ordered. They are really nice, good quality and comfortable.”

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Posted 5 years ago

“Very disappointed the feathers on one shoe are much sparser than on the other shoe. Box very battered too.”

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Posted 5 years ago

“Great service and delivery time.I have waited for these shoes to come into the sale but unfortunately they are too narrow so I will have to return them,I am so disappointed 😿”

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Posted 5 years ago

“Love the colours And the price they are so comfortable”

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Posted 5 years ago

“Shoes are lovely but getting them was a problem ! I paid next day delivery and received them 5 days later was promised a refund for the delivery but never received it.”

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Posted 5 years ago

“I haven’t received my goods and you have taken the money for them. Hermes are uncontactable as are the Lotus customer service. Please refund my money immediately!”

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Posted 5 years ago

“Excellent shoes but didn't quite fit me right.”

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Posted 5 years ago

“I sent you an email last week.Two days after purchasing two pairs of sandals they were reduced to half price! Thouroughly annoying.Won’t be using you again!”

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Posted 5 years ago

“Shoes are very nice, it was disappointing to find them very reduced after purchase”

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Posted 5 years ago

“Lovely sandals very comfortable and smart fitted very well too.”

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Posted 5 years ago

“Beautiful Shoes Lighter coloured pink than in photo , however lovely and had some sparkle. Ordered size 6 and 7 Returned the size 6. Very comfortable.”

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Posted 5 years ago

“My order was dealt with extremely efficiently, particularly in view of current Covid restrictions. The three pairs of Rombah Wallace were delivered very speedily. The Leather Regent Loafers (different colours) are beautifully made, stylish, lovely soft leather, very comfortable and a pleasure to wear. Well done Lotus!”

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Posted 5 years ago

“Ordered my new sandals in silver 😀disappointed to receive them in gold 😞phoned customer service twice in two days left all my details NO RESPONSE 😔sent an email to customer service and still no response a week later !!!!!! Was going to keep the gold sandals and buy the silver ones as per original order with my lotus10 discount code but a total waste of my effort ☹️Please be careful when ordering from Lotus !I didn’t reorder the silver sandals (would still love to have them) . Customer service is terrible and I don’t think I will get a reaction from lotus😢”

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Posted 5 years ago

“Lovely shoes but too narrow for my feet had to return”

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Posted 5 years ago

Lotus Shoes is rated 4.5 based on 4,691 reviews