Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,894 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your delivery time is not good more than seven days waiting for a delivery which I don’t know whether I am going to get them.”

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Posted 3 years ago

“The shoes look really lovely, classy, elegant, fashionable, even my daughter seemed interested. Im a size 4 but I'd ordered a size 5 also just in case. Couldnt even get my foot into either shoe as the top strap was so small. It has a buckle, so I thought thats handy, but it's only for decoration. very dissapointed.”

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Posted 3 years ago

“Wrong item delivered”

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Posted 3 years ago

“Very disappointed the feathers on one shoe are much sparser than on the other shoe. Box very battered too.”

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Posted 3 years ago

“Perfect shoe but sizing is very odd. I am a standard size 5 but they came up very small. Ordered a 6 but these were massive so both pairs were returned. Very disappointing.”

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Posted 4 years ago

“Loved the design of the ankle boots I ordered. They arrived within a couple of days. The quality was excellent. Why then 2 stars. The fit! I take and ordered a size 8. When I eventually got my foot into the boot they were so small I was convinced the wrong size had been dispatched. No size 8 on the sole. I've had quite a few style of footwear from Lotus and they fit alright. I am so bitterly disappointed by this experience.”

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Posted 4 years ago

“Delivery was very quick however the boots have broken after only a few wears. Emailed lotus shoes with no response. Not very happy as these boots cost me £60”

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Posted 4 years ago

“Although I purchased my normal size I have found them to be a bit small. As a result my heel rests on the ridge at the back of the slippers making them more uncomfortable. I also find the insides quite slippy meaning my feet slide towards and backwards thus exacerbating the issue with the ridge. I can't return them as I've worn them. But I will be buying an alternative manufacturers pair and leaving these as spares”

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Posted 4 years ago

“Lovely looking slipper however I could not even get my foot into it as the gap was too narrow and tight”

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Posted 4 years ago

“Purchased boots for walking dog, less than 5minutes of walking across grass my feet were soaked despite spraying waterproof product on them, seems to come in where toe part of boot meets sole, waste of money”

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Posted 4 years ago

“I was very disappointed with the delivery. The box was very damaged and crushed. The shoes were lovely but they could of been damaged due to the care during delivery.”

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Posted 4 years ago

“Haven't actually received them yet!”

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Posted 4 years ago

“Expensive for a non leather shoe. Not quite true to size - bit small. Very thin sole, probably won't wear well. But a lovely style.”

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Posted 4 years ago

“unfortunatly not very impressed as i have a few pairs of lotus sandals which fit perffect the latest pair dont . the bar that goes across top of toes are different one goes straight across the other slants down which makes them slip backwards when walking but as i had thrown box etc realised i couldnt send them back.”

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Posted 4 years ago

“Not comfy”

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Posted 4 years ago

“I am still waiting for the delivery. Can you advise when I can expect them. Thank you”

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Posted 4 years ago

“Sandals - to narrow a fit and one clearly narrower then the other, but efficient delivery and collection service.”

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Posted 5 years ago

“My shoes click as you walk. I have tried to phone you and explain but there is no answer at all! I am just going to post them back and ask for an exchange. So, ask me my opinion again when the exchange has happened!”

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Posted 5 years ago

“My shoes were damaged on the one heel l sent an e mail to customer services no reply no one answering phone either. So not very impressed”

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Posted 5 years ago

“I sent you an email recently regarding a fail on one of the soles of the boots I bought and have not had a reply so I will upload a pic for you to see.”

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Posted 5 years ago

Lotus Shoes is rated 4.5 based on 3,894 reviews